Conference Program

"The Key Forces Driving Enterprise Communications in 2010"
Watch it Live: December 2, 2009, 11:00 AM – 4:00 PM EST
(Available on-demand starting December 8, 2009.)

11:00 AM EST/8:00 AM PST
Keynote Address: Where the Market is Headed & What it Means for You
Allan Sulkin, President, TEQConsult
In our opening session, market guru Allan Sulkin will review the trends that shaped enterprise communications in 2009, and will forecast trends we can expect in 2010. Allan will discuss the impact of the pending Avaya-Nortel acquisition, the continued efforts by Microsoft and IBM to become players in the market, and the likely directions for Cisco as it goes on an acquisition binge and attempts to regain the market lead it will lose to the new Avaya-Nortel combination. In addition, Allan will review technology and product configuration trends, discussing the future of the Federated Presence Server as the core of the new enterprise network. And he'll take your questions.

NOON EST/9:00 AM PST
Session—The Role of the Cloud in Enterprise Communications: What to Expect in 2010
Cloud Computing and Cloud-based services will be an important part of any large enterprise's IT infrastructure strategy going forward. But the Cloud will likely have varying roles depending on the enterprise, and its specific use in supporting communications services remains largely untested. In 2010, we'll hear lots more talk about using the Cloud for communications—but what should you be doing to take advantage of opportunities the Cloud offers to communications systems? And what precautions should you take to ensure that quality, availability and security are ensured as you venture into the uncertain realm of the Cloud? This session will offer an update on Cloud-based communications systems, and will offer you a plan of action for testing out the Cloud's value to your enterprise communications.
Invited Speaker: IBM

1:00 PM EST/10:00 AM PST
Session—SIP Trunking: Will Reality Finally Match the Promise?
SIP Trunking continues to be one of the hottest technology topics in communications, and every enterprise seems to be trying to capitalize on its promise of lower cost and more advanced IP applications. But where do we really stand, and how do you prepare your enterprise to capture the benefits of SIP trunking in 2010? You'll come away from this session with a clearer idea of the technical challenges surrounding SIP trunking, as well as the breakthrough improvements that SIP trunking could provide.
KEY QUESTIONS:
* What is the state of enterprise-to-carrier SIP interoperability at the end of 2009? How difficult is it to get enterprise communications systems to work seamlessly with carrier equipment?
* What security and performance issues does SIP trunking raise, and how can these be dealt with?
* What is the level of SIP trunking adoption within enterprises at the end of 2009?
* What does a SIP trunking-enabled communications infrastructure look like, and what new services and applications does it enable?
Invited Speakers: Avaya & Siemens

2:00 PM EST/11:00 AM PST
5 Technology Trends to Watch in 2010
The Best of VoiceCon

We'll close the day with a session that presents some of the highlights from the just-completed VoiceCon San Francisco event. Join program co-chairmen Fred Knight and Eric Krapf as they discuss what VoiceCon San Francisco revealed about 5 important technology trends:

  • Cloud Computing
  • Virtualization
  • Communications-Enabled Business Processes
  • Mobility
  • SIP Trunking/WAN services

In addition to getting quickly up to speed on these technology trends that highlighted VoiceCon San Francisco 2009, you'll come away with a set of resources and links to VoiceCon videos and downloads that you can use to assist your decision-making in the coming year.

EVENT CLOSES AT 4:00 PM EST; THIS ALLOWS AN HOUR FOR THE SHOW FLOOR AFTER THE LAST SESSION

PREMIUM SPONSORS:

Advanced American Telephones
AVAYA
IBM
Siemens

SPONSORS:

Acme Packet
Alcatel-Lucent
Sprint