VoiceCon SF 2009 Keynote: Mark Straton, Siemens
Mark C. Straton, the Senior Vice President of Voice & Applications Marketing at Siemens Enterprise Communications Group delivers a keynote.
(VoiceCon San Francisco 2009)

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VoiceCon SF 2009 Keynote: Dr. Alan Baratz of Avaya
A keynote at VoiceCon San Francisco 2009 by Dr. Alan Baratz, Senior Vice President,President, Global Communication Solutions, Avaya.
(VoiceCon San Francisco 2009)

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VoiceCon SF 2009 Summit: Next Gen Communications Architectures
In this VoiceCon San Francisco 2009 Summit, CTOs and other technology leaders from vendor organizations discuss and debate the various approaches to next-gen communications architectures.
(VoiceCon San Francisco 2009)

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VoiceCon SF 2009 Summit: How Many Phones Does Your Enterprise Need?
Some argue that there's no cost justification for putting a hard phone on every desk, claiming a PC-based softphone is an adequate. In this Summit from VoiceCon San Francisco 2009, a panel of experts will debate the issues and let you decide.
(VoiceCon San Francisco 2009)

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Summit: Cloud Computing\'s Role in Enterprise Communications
This VoiceCon SF 2009 Summit examines the promise, today's realities and the possible future scenarios for marrying enterprise communications with Cloud Computing. You'll hear a variety of viewpoints and have the opportunity to ask your questions.
(VoiceCon San Francisco 2009)

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VoiceCon SF 2009: Locknote
The Locknote analyzes progress in the migration to IP Telephony and Unified Communications, vendor positioning and market strategies, and examines whether the payoffs from new technologies are being realized.
(VoiceCon San Francisco 2009)

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VoiceCon SF 2009 Keynote: Bruce Morse, VP, Unified Communications and Collaboration, IBM Software Group
A keynote at VoiceCon San Francisco 2009 by Bruce Morse, VP, Unified Communications and Collaboration, IBM Software Group.
(VoiceCon San Francisco 2009)

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VoiceCon SF 2009 Summit: User Forum
At VoiceCon SF 2009, enterprise executives discuss their experiences with migrating to new communications infrastructures, architectures and services. In a roundtable format, the speakers describe what went into their decision process.
(VoiceCon San Francisco 2009)

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VoiceCon SF Summit: The UC-Enabled Mobile Enterprise
This panel examines the opportunities that are presented by UC-enabled mobility, and also analyze the challenges.
(VoiceCon San Francisco 2009)

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VoiceCon SF Summit: UC and Software-Based Architectures
This session identifies the issues facing both buyers and sellers as they migrate from traditional hardware to software-based architectures and unified communications.
(VoiceCon San Francisco 2009)

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SIP Fundamentals and Prospects
This tutorial explains what SIP is, how it works, what the major issues for SIP deployments are, and how SIP will evolve in the future. The session focuses on the technical aspects of SIP and how it is used. From VoiceCon SF 2009.
(VoiceCon San Francisco 2009)

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Integrating Mobility and UC: Comparing the Vendors\' Solutions
We asked each of the major vendors to propose a mobile UC solution based on their existing product lines, identify the products required to implement it, and provide cost per user and for the entire solution. Here's the result. From VC SF 2009.
(VoiceCon San Francisco 2009)

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I\'m a Nortel Customer: What Do I Do Now?
This session is for everyone who owns a significant amount of Nortel gear and wants to know what will become of it. You'll get an understanding of the future prospects as possible, and you'll know what questions to ask. From VC SF 2009.
(VoiceCon San Francisco 2009)

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Implementing SIP Trunking
In this workshop, you'll understand the challenges in implementing SIP trunking so that you can begin to deploy it and take advantage of its benefits. From VC SF 2009.
(VoiceCon San Francisco 2009)

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Unified Communications Implementation
This session provides an overview of UC implementation alternatives, and addresses implementation requirements for 2 versions of UC: as an upgrade to an existing/new IP-PBX, or as an upgrade to an existing or new desktop environment. From VC SF 2009.
(VoiceCon San Francisco 2009)

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Summit: Cloud Computing\'s Role in Enterprise Communications
This VoiceCon SF 2009 Summit examines the promise, today's realities and the possible future scenarios for marrying enterprise communications with Cloud Computing. You'll hear a variety of viewpoints and have the opportunity to ask your questions.
(VoiceCon San Francisco 2009)

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User Forum
The user forum features enterprise executives discussing their experiences with migrating to new communications infrastructures, architectures and services.
(VoiceCon Orlando 2009)

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Unified Communications Summit
This summit examines the UC market from a variety of perspectives: How far along has the market really evolved? What are the issues facing both buyers and sellers as they adapt to this new regime?
(VoiceCon Orlando 2009)

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Keynote: Kevin Kennedy, CEO of Avaya
Kevin Kennedy, the recently appointed President and CEO of Avaya, makes his industry debut on stage as the opening keynote of VoiceCon Orlando 2009.
(VoiceCon Orlando 2009)

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Cloud Computing Summit
The idea of reducing IT expenditures and headcount sounds compelling, particularly in tough economic times. But where - and how -- does enterprise communications fit within the emerging framework for Cloud Computing? A panel discusses it.
(VoiceCon Orlando 2009)

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Dimension Data Interview
An interview with Dimension Data.
(VoiceCon Orlando 2009)

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Locknote
At the conclusion of each VoiceCon, we ask leading analysts to join VoiceCon co-chairs Fred Knight and Eric Krapf to summarize what they learned during the Conference.
(VoiceCon Orlando 2009)

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Keynote: James O\'Neill, Siemens
The Wednesday keynote address delivered by James O'Neill, CEO, Siemens Enterprise Communications.
(VoiceCon Orlando 2009)

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Keynote: Gurdeep Singh Pall, Microsoft
The Wednesday keynote address delivered by Gurdeep Singh Pall, Corporate Vice President, Unified Communications, Microsoft.
(VoiceCon Orlando 2009)

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Keynote: Bob Picciano, IBM
The Wednesday keynote address by Bob Picciano, General Manager at IBM Software.
(VoiceCon Orlando 2009)

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Mike Eruzione on Nortel booth
Mike Eruzione, captain of the US hockey team at the 1980 Winter Olympics, was on the Nortel booth, and Eric Krapf took a few minutes to talk with him about his Olympic experience.
(VoiceCon Orlando 2009)

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Keynote: Thomas Behnke, Kraft Foods
Thomas Behnke, the Global Network Services Manager and Architect at Kraft Foods, explains UC initiatives at Kraft designed to increase productivity.
(VoiceCon Orlando 2009)

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Keynote: Padmasree Warrior, CTO, Cisco
Padmasree Warrior, the CTO of Cisco, demonstrates new collaboration technologies from the company.
(VoiceCon Orlando 2009)

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Keynote: Angel Wingate, Duke Univ.
Angel Wingate, from the Office of Information Technology at Duke University, talks about unified communication initiatives at the school which will modernize communications between faculty, staff and students.
(VoiceCon Orlando 2009)

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Mark Straton, Siemens
Mark Straton, Senior Vice President of Siemens Enterprise Systems, talks to VoiceCon's Eric Krapf about the latest news from Siemens, including OpenScape UC and OpenScape Voice.
(VoiceCon Orlando 2009)

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Rick Snyder, Tandberg
Rick Snyder, President of Tandberg Americas, talks to Eric Krapf about the latest in videoconferencing technology, including hi-def video, and the positive impact it can have on a company's budget and on the environment.
(VoiceCon Orlando 2009)

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Alan Percy, AudioCodes
Alan Percy, the director of business development for AudioCodes, discusses his company's technology for delivering hi-definition voice quality to VOIP products and services.
(VoiceCon Orlando 2009)

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Stephen Beamish, Mitel
Stephen Beamish, the VP of Business Development at Mitel, talks to Eric Krapf about upcoming dashboard and mobility products that Mitel is releasing.
(VoiceCon Orlando 2009)

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Tom Minifie, AVST
Tom Minifie, the CTO of AVST, talks to Eric Krapf about CallXpress 8, the company's just-released unified communications platform which includes new survivability, scalability, and centralization features.
(VoiceCon Orlando 2009)

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Kathleen White Cooke, IBM
Kathleen White Cooke, the Offering Manager of the Unified Communications Software Group at IBM, explains to Eric Krapft what telephony and presence features are in store for SameTime.
(VoiceCon Orlando 2009)

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Mark Hemmert , Psytechnics
Eric Krapf talks to Mark Hemmert , VP of Sales and Operations at Psytechnics about the company's QoE solutions for voice and video quality assessment.
(VoiceCon Orlando 2009)

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Welcome From Eric & Fred
Eric Krapf and Fred Knight, the co-chairs of VoiceCon, set the stage for the week at the Gaylord Palms Hotel, where VoiceCon Orlando 2009 is taking place.
(VoiceCon Orlando 2009)

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Keynote: Betsy Frost Webb, General Manager, Unified Communications Marketing, Microsoft
In her role as general manager of Unified Communications Marketing, Betsy Frost Webb leads Microsoft Corp.'s marketing and business strategy for unified communications including the company's e-mail, instant messaging, presence, voice and conferencing solutions. Frost Webb started her career at Microsoft in 1997 and has held product management and global business leadership roles across the company. Before joining Microsoft, she was a consultant with Bain & Company and spent nearly five years at Sprint in a variety of product management and business development roles. Frost Webb holds bachelor of arts and bachelor of science degrees in economics from the Wharton School and the College of Arts and Sciences at the University of Pennsylvania and an MBA from Harvard Business School. She lives in the Seattle area with her family.
(VoiceCon San Francisco 2008)

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Keynote: Bruce Morse, Vice President, Unified Communications & Collaboration Software, IBM
Bruce Morse is Vice President, Unified Communication Software, IBM Lotus Software. In his role, Mr. Morse has overall responsibility for IBM's Unified Communications and Collaboration software business unit, including setting strategy, delivering innovative software products such as IBM Lotus Sametime, catalyzing associated IBM hardware and services offerings and building key industry alliances. Mr. Morse has over twenty five years of software and hardware experience in the IT industry and has held key executive positions in marketing, product management, engineering, business development, mergers and acquisitions, and finance. Prior to his current role, he led IBM's industry software solutions organization helping clients leverage SOA and IBM software to improve their business processes. Mr. Morse also led IBM's Contact Center Software and Client Technologies business units, and played a leading role in establishing WebSphere Portal as the market leader in enterprise portals. Mr. Morse received his Bachelor of Science Degree in Industrial Engineering from Northwestern University, Chicago Illinois, and has participated in graduate courses in business administration.
(VoiceCon San Francisco 2008)

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Keynote: Charles Giancarlo, Chief Executive Officer, Avaya
Charles Giancarlo is acting Chief Executive Officer of Avaya, a position he assumed in June 2008, and he has over 25 years of experience in the communications industry. In 2007, he joined Silver Lake - the leader in private investment in technology and related growth industries -- as a Managing Director. From 1993-2007, he was a senior executive at Cisco Systems, serving most recently as Executive Vice President and Chief Development, leading the company's overall product development and management activities. As Chief Development Officer, he directed the activities of over half of all Cisco's employees and was directly responsible for Cisco's expansion into a large number of new markets and technologies. Charles was also responsible for all of Cisco's divisions including Linksys, Scientific Atlanta and WebEx. His first position at Cisco was Vice President of Business Development, where he developed Cisco's merger and acquisition strategy and practice. Prior to joining Cisco, he founded four communications equipment companies and successfully sold two of them to larger companies. Charles holds a B.S. degree in Electrical Engineering from Brown University, an M.S. degree in Electrical Engineering from the University of California at Berkeley, and an M.B.A. from Harvard University.
(VoiceCon San Francisco 2008)

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Keynote: Phil Fasano, Senior Vice President, CIO, Kaiser Permanente Information Technology
Kaiser Permanente is the nation's largest private integrated health care delivery system, providing comprehensive health care services to more than 8.7 million members in nine states and the District of Columbia. The company has developed a vision to deliver real-time, personalized health care that is supported by technology-enabled practices and tools. Kaiser Permanente's health IT agenda is widely recognized by policy makers and industry experts as industry leading. At the core of this agenda is the belief that technology can help make care safe, effective, patient-centered, timely, efficient, and equitable. In his keynote, Phil Fasano, senior vice president and chief information officer of Kaiser Permanente, will outline the company's health IT vision and illustrate how unified communications is a key enabler of that vision. Mr. Fasano will also provide several examples of technology-enabled tools at Kaiser Permanente that demonstrate the value of health IT and describe how unified communications contributed to their success. Finally, attendees will hear how Kaiser Permanente plans to leverage unified communications capabilities with new technologies and innovations in ways that will form stronger linkages among clinicians and support systematic, patient-focused care.
(VoiceCon San Francisco 2008)

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VoiceCon SF 2008 Locknote
At the conclusion of each VoiceCon conference, we ask leading analysts to join VoiceCon co-chairs Fred Knight and Eric Krapf to summarize what they learned during the Conference. The Locknote will analyze progress in the migration to IP Telephony and Unified Communications, vendor positioning and market strategies, and examine whether the payoffs from new technologies are being realized. The panelists draw on their experience and what they've seen and heard during the conference.
(VoiceCon San Francisco 2008)

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VoiceCon Summit: The UC-Enabled Mobile Enterprise
The promise of the "mobile enterprise" has been a long time in coming, and for many if not most enterprises, remains more of a vision than a reality. Now, along comes Unified Communications (UC), which promises to take the mobile enterprise concept even further - more capabilities, more applications and more ways to work from anywhere, at any time. But how quickly will see UC-enabled mobile applications that are more advanced, and when will mobile workers have access to the same set of features and capabilities as when they're working from their desks? This panel will examine the opportunities that are presented by UC-enabled mobility, and also analyze the challenges.
(VoiceCon San Francisco 2008)

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Building the New IT Organization: Taking on Converged Networks
In the first generation of IP Telephony, the "voice" and "data" folks within IT had to figure out new ways of working together to build the new structures that would send voice over the "data" network. With Unified Communications, many more stakeholders are brought into the equation: Applications developers, datacenter managers, staff in charge of directories and email, just to name a few. In this session, you'll hear from enterprise executives that have confronted the organizational challenges of both IPT and UC.
(VoiceCon San Francisco 2008)

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Keynote: Joe Burton, Vice President and Chief Technology Officer, Unified Communications, Cisco

(VoiceCon Amsterdam 2008)

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Keynote: David Farrell, Vice President, IBM Software Europe

(VoiceCon Amsterdam 2008)

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Keynote: Johan Krebbers, Group IT Architect, Royal Dutch Shell

(VoiceCon Amsterdam 2008)

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VoiceCon Summit: From TDM to IP Telephony to Unified Communications: How Far Have We Come?
Panelists: Alessio Tarenzio, UC² Business Development Executive, IBM; Larry Velez, Director UC Sales, Microsoft; Mark Straton, Senior Vice President, Global Solutions Marketing, Siemens Enterprise Communications; Joe Burton, Vice President and Chief Technology Officer, Unified Communications, Cisco; Gijs Borsboom, Country Manager Benelux & Nordic Region, Mitel Networks. Moderator: Eric Krapf, Co-Chair, VoiceCon, Editor/Lead Blogger, No Jitter
(VoiceCon Amsterdam 2008)

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Keynote: Eelco Blok, Managing Director Business, Getronics and Wholesale & Operations Segments, KPN

(VoiceCon Amsterdam 2008)

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Keynote: Gerhard Otterbach, Member of the Board, Siemens Enterprise Communications

(VoiceCon Amsterdam 2008)

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Keynote: Eric Swift, Senior Director, Microsoft

(VoiceCon Amsterdam 2008)

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Booth visit: IBM

(VoiceCon Amsterdam 2008)

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Booth visit: Microsoft

(VoiceCon Amsterdam 2008)

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Booth visit: Mitel

(VoiceCon Amsterdam 2008)

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Booth visit: NEC

(VoiceCon Amsterdam 2008)

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Booth visit: NET-Quintum

(VoiceCon Amsterdam 2008)

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Booth visit: Prognosis

(VoiceCon Amsterdam 2008)

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Booth visit: Psytechnics

(VoiceCon Amsterdam 2008)

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Booth visit: Siemens

(VoiceCon Amsterdam 2008)

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Keynote: Jean-Marc Voelckel, CIO, Ingenico

(VoiceCon Amsterdam 2008)

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VoiceCon Summit: Network Operators\' Roadmap for the Enterprise
Panelists: John van Vianen, Senior Vice President of ICT Services, KPN; Hendrik Van De Velde, VP Products & Solutions, Belgacom; Fabrice De Windt, Director of Sales, AT&T Moderators: Rene Frederick, European Program Director, VoiceCon; Eric Krapf, Co-Chair, VoiceCon, Editor/Lead Blogger, No Jitt
(VoiceCon Amsterdam 2008)

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Conference Wrap Up
Panelist: Eric Krapf, Co-Chair, VoiceCon, Editor/Lead Blogger, No Jitter; Gary Audin, President, Delphi, Inc.; Rene Frederick, European Program Director, VoiceCon; Moderator: Fred Knight, Co-Chair, VoiceCon, Publisher, No Jitter
(VoiceCon Amsterdam 2008)

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Louis D'Ambrosio, President & CEO, Avaya
Avaya CEO Lou D'Ambrosio discusses the democratizing transformation of Unified Communications. He focuses on how successful enterprises are using Unified Communications and presence to drive competitive advantage. He also discusses the compelling technology solutions of communications-enabling business processes, and how businesses are using it to innovate and create competitive advantages.
(VoiceCon Orlando 2008)

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Gurdeep Singh Pall, Corporate VP, UC Group, Microsoft

(VoiceCon Orlando 2008)

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Dennis Schmidt, Senior Vice President, VoIP Program Executive, Bank of America
Dennis Schmidt discusses Bank of America's real experiences with implementing IP Telephony and converged networks. He describes the technical and staffing challenges; the opportunities this change has opened up for cost savings and rapid transformation to meet business needs, as well as the way it has transformed the bank's business processes.
(VoiceCon Orlando 2008)

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Mike Rhodin, General Manager, Workplace, Portal and Collaboration Software , IBM
The "speed of business" is accelerating, which creates a pressing need for organizations to shield users from complexity, while optimizing and extending the value of IT and telephony investments. An open, holistic strategy for unified communications and collaboration enables enterprises to leverage and enhance business applications, processes and their underlying systems, while delivering a user experience that sets people free to easily find, reach and collaborate. Mike Rhodin, General Manager, IBM Lotus Software shares the latest on IBM's unified communications and collaboration (UC²) strategy and preview new technologies from IBM development labs. Mike illustrates how enterprises are building on their existing technology investments and tapping solutions from a rich ecosystem of business partners to add value to their organizations.
(VoiceCon Orlando 2008)

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Sue Bostrom, Exec. VP, CMO, and John Chambers, Chairman and CEO, Cisco, with Al Gore, Nobel Laureate and former Vice President
Al Gore joins John Chambers for a discussion of the critical role innovation can play in mitigating climate change. The virtual discussion simultaneously addresses live audiences in London, UK and Orlando, and is hosted in Orlando by Cisco Chief Marketing Officer Sue Bostrom. The key topics include: Latest observations of the effects of global warming and the impact of IT; how businesses can reduce greenhouse gas emissions through the use of new innovations; and how the technology industry can help create the most sustainable model for addressing global climate change. Using Cisco TelePresence, Mr. Gore participates from Nashville, TN, and Mr. Chambers from Cisco headquarters in San Jose, CA.
(VoiceCon Orlando 2008)

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User Forum
In the User Forum at the VoiceCon Orlando 2008 Conference, VoiceCon Co-Chair Eric Krapf and Zeus Kerravala, Senior VP Enterprise Research for the Yankee Group led the following panel in a discussion of decision-making for migrating to new communications infrastructures, architectures and services, including benefits and problems, and perspective and advice that reflect their real-world experience:

-Mike Connelly, Vice President of IT / CIO, FranklinCovey
-Roganne West, Manager, Technology Operations, Adena Health System
-Mark Willis, CIO, Virginia Commonwealth University
-Joshua Kimball, Strategic Technology, FVP, Bank of New York, Mellon
-Peter Shah, IP Contact Center Supervisor, Ford Motor Company
(VoiceCon Orlando 2008)

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VoiceCon Summit: Software based Architectures and Unified Communications
This VoiceCon Orlando Summit: "Software based Architectures and Unified Communications" examines the assumptions underlying software-based architectures and unified communications, addresses the readiness of both buyers and sellers to adapt to this new regime and identifies the obstacles facing enterprises as they try to mesh the new framework with their existing network design and procurement procedures, network operations and organizations. VoiceCon Co-Chair Fred Knight and Jim Burton, Co-Founder, CT Link/UCStrategies.com lead the following panel:

-Eric Swift, Senior Director, Microsoft
-Christian Szpilfogel, Office of the CTO, Mitel
-Pat Galvin, Lotus Sametime, IBM
-Lawrence Byrd, Director, CEBP, Avaya
-Mark Spencer, CTO, Digium
-Graham Howard, Director of Global Product Marketing, Siemens
-Shantanu Sarkar, Senior Manager, UC, Cisco
(VoiceCon Orlando 2008)

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Don Van Doren and four UC vendor representatives
What are the steps required to enhance an existing VOIP infrastructure so that it can support Unified Communications? And how does this integrate with other applications? In this session, a panel of IP-PBX suppliers will outline the steps for evolving PBXs and IP-PBXs to deliver Unified Communications integrated with business processes and applications.
(VoiceCon Tour 2007)

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Blair Pleasant and Three Panelists
What are the best UC solutions for mobile employees and how are they delivered? Can a mobile device replace the need for desktop phones, for some or all employees? In this session, a panel of wireless carriers, VOIP and desktop application vendors will highlight their best solutions for mobile employees, and how those integrate with the office systems.
(VoiceCon Tour 2007)

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Keynote: Karen Dean, Director, Global Telecommunications, Black & Decker
Karen Dean, Director, Global Telecommunications, Black & Decker, will discuss the process and lessons learned from migrating to IP Telephony and converged networks. She leads a team responsible for telecommunications technology strategy, procurement, deployment and operations for 70 Black & Decker offices worldwide, plus 135 retail locations, 11 call-center sites and 2,000 remote workers.
(VoiceCon San Francisco 2007)

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Keynote: Gurdeep Singh Pall, Corporate Vice President, Unified Communications Group, Microsoft
Gurdeep Singh Pall is responsible for developing Microsoft's Unified Communications and voice over Internet protocol (VoIP) strategy, and his teams are responsible for Unified Communications product and service deployment.
(VoiceCon San Francisco 2007)

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Keynote: Mark Sunday, CIO, Oracle
Oracle Global IT has successfully deployed a large-scale, global Unified Communications (UC) platform. In this keynote, Mark Sunday, Oracle's CIO and SVP will review the strategic drivers behind their UC implementation, the lessons learned and business benefits, including significant cost reductions, more rapid integration of acquired companies' infrastructure, and enhanced business agility. Finally, attendees will hear Oracle Global IT's vision and roadmap to deploy business transforming enterprise applications that integrate Oracle's business systems with their UC platform.
(VoiceCon San Francisco 2007)

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Keynote: Mike Rhodin, General Manager, Lotus Software, IBM Corporation
Unified Communications is driving more flexible, real-time business models that allow organizations to respond quickly to emerging marketplace opportunities and competitive threats. Mr. Rhodin will share IBM's vision and strategy for an open standards-based landscape that fuses communications and collaboration to support workplace requirements and foster an open ecosystem of partners innovating with custom solutions. He will also discuss how social networking can be used to unlock and leverage skills within organizations?and beyond.
(VoiceCon San Francisco 2007)

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Morning Call
Conversations on Critical Issues: We're kicking off Wednesday with a plenary session that offers you a quick, concise, hard-hitting take on three issues that you can't afford to ignore. In this session, VoiceCon Co-Chair Eric Krapf will conduct a series of one-on-one interviews with top experts, honing in on the single most critical aspect of each issue. These fast-paced conversations will help frame your approach to each topic.

* Enterprise IP Telephony Security: How Big Is the Threat? Featuring Mark Collier, CTO, SecureLogix, co-author, Hacking Exposed: VOIP

* SIP Interoperability: Will It Ever Materialize? Featuring Cullen Jennings, IETF Real Time Applications Area Director; Distinguished Engineer, Cisco

* Web 2.0: What's the Impact on Enterprise Communications? Featuring Irwin Lazar, Principal Analyst & Program Director, Collaboration & Convergence, Nemertes Research
(VoiceCon San Francisco 2007)

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CTO Roundtable
As the worlds of computing and communications come together, a range of forces are shaping the technical environment within which IP Telephony, Converged Networks and Unified Communications are developed, deployed, leveraged and maintained. We've invited CTOs from three leading vendors - Avaya, Cisco and Nortel - to discuss the factors shaping their companies' development plans. They'll analyze where their companies' technologies are moving, identify the barriers that must be overcome for their visions to be fulfilled and present the roadmaps that enterprises will take as they migrate their communications systems and networks.

Speaker - Mun Yuen Leong, CTO, Avaya

Speaker - Phil Edholm, CTO & VP Network Architecture, Enterprise, Nortel

Speaker - Hank Lambert, Director, VTG CTO, Cisco

Moderator - Eric Krapf, Co-Chair, VoiceCon, Editor, Business Communications Review

Moderator - Jim Burton, President, CT Link
(VoiceCon San Francisco 2007)

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VoiceCon Summit: New Carrier Landscape: A Roadmap for the Enterprise
The carrier marketplace is in transition, and so is the technology that carriers use to deliver wide-area connectivity to enterprises. If your organization is trying to build a regional, national or global network that provides cutting-edge applications and functionality to your largest and smallest sites, the carriers will be critical to this task. So how will the consolidation of the domestic carrier marketplace and the migration away from legacy packet networking technologies affect your enterprise? In this session, VoiceCon Co-Chair Eric Krapf will discuss the issues with an attorney who negotiates service contracts for Fortune 500 companies, and they'll be joined by representatives of the two major national carriers, AT&T and Verizon. This roundtable discussion will cover issues including:

• The impact of carrier consolidation on pricing and service availability
• Trends in pricing and service offerings
• The impact of technology on new services (e.g., SIP trunks, VOIP over MPLS)
• Prospects for hosted/managed voice/converged services
• Regulatory/legislative developments

VoiceCon Summit: Software-Based Architectures and Unified Communications
This VoiceCon Summit examines the assumptions underlying software-based architectures and Unified Communications, address the readiness of both buyers and sellers to adapt to this new regime and identify the obstacles facing enterprises as they try to mesh the new framework with their existing network design and procurement procedures, network operations and organizations.

Speakers:
• Jonathan Christensen, Senior Director, Skype
• Christopher Thompson, Senior Director, Solutions Marketing, Unified
• Communications, Cisco Systems
• Mark Spencer, CTO, Digium
• Arup Acharya, Research Staff Member, IBM TJ Watson Research Center, IBM
• Paul McMillan, Director Large Enterprise Call Control & Application
• Strategy, Siemens Communications
• Eric Swift, Senior Director, Microsoft
• Doug Tucker, Ubiquity CTO, Avaya

Moderators:
• Fred Knight, GM/Co-Chair, CMP
• Zeus Kerravala, SVP Enterprise Research, The Yankee Group

(VoiceCon San Francisco 2007)

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Locknote
At the conclusion of each VoiceCon conference, we ask leading analysts to join the editor and publisher of Business Communications Review magazine to summarize what they learned during the conference. The Locknote analyzes progress in enterprise IP Telephony migrations, vendor positioning and market strategies. The panelists draw on their experience and what they've seen and heard during the week to sum up their views on the state of the industry.

• Speaker - Don Van Doren, President, Vanguard Communications
• Speaker - Eric Krapf, Co-Chair, VoiceCon, Editor, Business Communications Review
• Speaker - Ed Mier, CEO, MierConsulting, LLC
• Speaker - John Bartlett, Vice President, NetForecast, Inc.
• Speaker - Jim Burton, President, CT Link
• Speaker - Marty Parker, Principal, Communication Perspectives
• Speaker - Gary Audin, President, Delphi, Inc.
• Moderator - Fred Knight, GM/Co-Chair, CMP

(VoiceCon San Francisco 2007)

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Keynote: Louis D'Ambrosio, President and CEO, Avaya
In this VoiceCon Spring 2007 Conference keynote, Louis D'Ambrosio, President and CEO of Avaya, discusses unified communications--how Avaya has begun implementing it today, and the implications for the future as it speeds up business processes.




(VoiceCon Orlando 2007)

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Keynote: Mike Zafirovski, President and CEO, Nortel, with John Roese, CTO, Nortel
In this VoiceCon Spring 2007 Conference keynote, Mike Zafirovski, Nortel's President and CEO, outlines the current state of the company and John Roes, CTO describes how advanced unified communications, virtual networking and converged applications will transform enterprise communications, and the role of the Nortel-Microsoft Innovative Communications Alliance in driving these transformations.
(VoiceCon Orlando 2007)

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Keynote: Johan Krebbers, Group IT Architect, Royal Dutch Shell
In this VoiceCon Spring 2007 Conference keynote, Johan Krebbers, Group IT Architect, Royal Dutch Shell, describes how an enterprise can use VoIP as part of their strategy for Unified Communications. Specifically, Mr. Krebbers shares Shell's approach to integrating voice with other collaboration services to create an enterprise-wide solution.
(VoiceCon Orlando 2007)

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Keynote: Charles Giancarlo, Senior Vice President, Chief Development Officer, Cisco and President of Cisco-Linksys LLC, Cisco Systems
VoiceCon Spring 2007 Conference keynote, Charles Giancarlo, Senior Vice President, Chief Development Officer, Cisco and President of Cisco-Linksys LLC, Cisco Systems, looks at some of the new technologies that are creating new capabilities and even new categories of communications and collaboration.
(VoiceCon Orlando 2007)

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Keynote: Alok Kapoor, Managing Director, Merrill Lynch Global Private Client Technology
In this VoiceCon Spring 2007 Conference keynote, Alok Kapoor, Managing Director, Merrill Lynch Global Private Client Technology, describes Merrill Lynch's migration to IP-telephony, and discusses the role of integrated applications bringing benefits to users.



(VoiceCon Orlando 2007)

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Executive Forum I
In the first Executive Forum of the VoiceCon Spring 2007 Conference, VoiceCon Co-Chair Fred Knight led the following panel in a discussion of the market, the technology and where the industry is headed:

-Hugh Scholaert, President, Aastra Intecom -Oscar Rodriguez, Enterprise Business Group CMO, Alcatel-Lucent
-Rick Moran, Vice President IPC, Product and Technology Marketing, Cisco Systems
-Eric Swift, Senior Director, Microsoft
-Steve Timmerman, VP Marketing, ShoreTel
-Dana Rasmussen, President, Siemens
(VoiceCon Orlando 2007)

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Executive Forum II
In the second Executive Forum of the VoiceCon Spring 2007 Conference, VoiceCon Co-Chair Fred Knight led the following panel in a discussion of the market, the technology and where the industry is headed:

-Brian Allain, VP/GM, Voice and Data Business, 3Com
-Jorge Blanco, Vice President, Solutions and Software, Avaya
-Martin Harriman, VP, Marketing & Business Development within Business Unit Multimedia, Ericsson
-Jim Davies, CTO, Mitel
-David King, VP, Marketing & Sales Support, NEC Unified Solutions
-Phil Edholm, CTO & VP Network Architecture, Enterprise, Nortel
(VoiceCon Orlando 2007)

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Locknote
In the last session of the VoiceCon Spring 2007 Conference, VoiceCon Co-Chair Fred Knight leads analysts and consultants who have participated in the Conference in a discussion of progress in IP Telephony migration, vendor positioning and market strategies, based on what they've seen during the week.

(VoiceCon Orlando 2007)

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Keynote: Ray Repic, Chief Technology Architect, Coca-Cola Enterprises Inc.
The first keynote of the VoiceCon Fall Conference, Ray Repic describes how Coca-Cola Enterpises' global network was redesigned and rebuilt to leverage an IP Telephony platform and MPLS network.



(VoiceCon San Francisco 2006)

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Keynote: Anoop Gupta, Vice President of the Unified Communications Group, Microsoft
The second keynote of the VoiceCon Fall Conference. Anoop Gupta, the Vice President of the Unified Communications Group at Microsoft. His keynote, titled "A Vision for Unified Communications," describes Microsoft's vision for integrated communications.


(VoiceCon San Francisco 2006)

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Executive Forum I
In the second Executive Forum of the VoiceCon Fall Conference, VoiceCon Co-Chair Fred Knight led the following panel in a discussion of the market, the technology and where the industry is headed:
-Hugh Scholaert, President, Aastra Intecom
-Rick Moran, Vice President IPC, Product and
Technology Marketing, Cisco Systems
-Zig Serafin, General Manager, Unified Communications Group, Microsoft
-David King, VP Marketing, NEC Unified Solutions
-Mark Straton, Senior Vice President, Siemens
-Brian Metherell, VP and General Manager, Toshiba America Information Systems
(VoiceCon San Francisco 2006)

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Executive Forum II
In this Summit on the Future of the Phone in the Enterprise at the VoiceCon Fall Conference, VoiceCon Co-Chair Fred Knight led the following panel:
-Stephan Grinzinger, VP Product Management Devices & Access, Siemens Communications Enterprise Systems
-Lawrence Byrd, Dir. IP Telephony Mobility, Avaya
-Phil Edholm, VP & CTO Network Architecture, Nortel
-Ed Wadbrook, Dir. of Industry Initiatives, Unified Communications Group, Microsoft
-John DeFeo, Corporate VP, Enterprise Mobility Solutions, Motorola
-Jim Coffman, PhD, Director, Engineering, Cisco Systems
(VoiceCon San Francisco 2006)

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VoiceCon Summit: Deployment Stories
In this Enterprise Executive Summit at the VoiceCon Fall Conference, VoiceCon Co-Chair Eric Krapf led the following panel in a discussion of the factors that led them to launch their migration, what went well and what didn't, and the "gotchas" that affected their deployment efforts:
-Kevin McPhee, Manager Converged Networks, First Health Coventry
-Joseph Schuldhaus, Vice President Information Technology, West Edmonton Mall
-John Irizarry, VOIP Project Manager, NASA
-Patricia Green, Telecom Manager, Barclays Global Investors
(VoiceCon San Francisco 2006)

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VoiceCon Summit: What Carrier Consolidation Means To You
We're down to just two choices when large enterprises go out to bid for major telecom services. Those two carriers are bigger than anything we've seen since the days of the Bell System, but are they any better? A leading market analyst and an attorney who negotiates contracts for the biggest U.S. enterprises will help sort out the implications. They'll give their take on what's happening and what's to come.
(VoiceCon San Francisco 2006)

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User Forum: IP Telephony Strategies and Visions
IP Telephony implementations continue to grow-they're getting larger and there are more of them. But each enterprise still faces unique challenges as it migrates its network, organization, users and customers. At the VoiceCon User Forum, enterprise executives describe their experiences - what they started with, what triggered the decision to migrate, how their IT/telecom organization has coped, what's worked, what hasn't and why. They'll provide a real-world perspective on planning and executing an IP Telephony strategy.
(VoiceCon San Francisco 2006)

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Locknote: IP Telephony's Progress, Promise and Pitfalls
At the conclusion of each VoiceCon conference, we ask some leading analysts to join the editor of Business Communications Review magazine to summarize what they learned during the Conference. The Locknote session presents views on progress in enterprise IP-telephony migrations, vendor positioning and market strategies, and the status of emerging technologies. Panelists draw on the experience of the week's sessions to sum up their views on the state of the industry.
(VoiceCon San Francisco 2006)

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