A Cooperative Project of VoiceCon and UC Strategies

Unified Communications (UC) is increasingly in the conversation and news at VoiceCon Spring 2007. This year there are six UC breakout sessions as well as an Executive Summit in the main conference on Thursday morning. The first session, Intro to Unified Communications, drew 300 customers at 8:00 a.m. on Tuesday to hear panelists from Avaya, Cisco, IBM and Microsoft. And in this morning’s keynotes, both Louis D’Ambrosio, CEO of Avaya, and John Roese, CTO of Nortel, emphasized the ways that Unified Communications is an integral part of what their companies are working on now and where they see the next big impact of this industry coming from.

The exhibits, breakouts and announcements at VoiceCon Spring are filled with evidence that UC is growing in capability and maturity. Many exhibitors are offering UC enhancements to what customers already own as well as to new systems from the major suppliers. Examples of this at VoiceCon include Litescape, Calabrio, IPcelerate, Phoneware, Radvision, Sipera, Spectralink, Unimax and many others. In addition, both Avaya and Cisco dedicated about half their total exhibit space to software development partners who enhanced their systems for specific applications or vertical markets.

The major UC system suppliers are well represented from both the IP Telephony and the Desktop/Server software categories. Cisco announced advances in mobility and in UC solutions for small businesses and Avaya announced Avaya Communications Process Manager, comprising six “applets” for communications enabled business processes (CEBP) to allow businesses to integrate communications into their business processes. Much more information is available on the supplier’s web sites, of course.

More updates will come as the week progresses and in the weeks following the exciting VoiceCon Spring 2007.

Marty Parker
Communication Perspectives and UCStrategies.com

Posted in Market Trends, Tech Trends, Marty Parker, Unified Communications |

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