Dear Colleague,

Welcome to the Conference Program for VoiceCon San Francisco 2009! We appreciate your interest.

We understand that in these economic times, it's not easy to get approvals to travel for conferences, and so we are changing the VoiceCon program structure - and pricing - to make VoiceCon more modular, more accessible and even more cost effective.

Like your agenda, VoiceCon's agenda is expanding, although our primary objective remains unchanged: To help you maximize your investments in enterprise communications. In broad strokes, that boils down to a program that addresses the following two questions:

• How to select, build and manage the communications platform that's right for your enterprise?
• How to best leverage that platform with technologies, services and applications?

To address those questions, the VoiceCon Conference Program will address six key overarching issues:

• Planning and Implementing IP Telephony and Converged Networks
• Unified Communications
• Managing Staff, Technology & Costs
• Communications Applications and Application Development
• Mobility/Wireless Communications
• Next-Gen Communications Technologies

Within those categories, VoiceCon will present a variety of session formats as follows:

• Plenary/General Sessions:
  • Keynotes: Speakers TBD
  • VoiceCon Summits:
    • Next-Gen Architectures for Enterprise Communications
    • SIP Trunking and Next-Gen WANs
    • Unified Communications - What Progress, What's Next?
    • Cloud Computing and Enterprise Communications
• Workshops/Tutorials: 3-hour sessions featuring in-depth, detailed, tutorial-type information about enterprise communications products, software or markets. Topics include:
  • Building Business Cases for IP Telephony and Unified Communications
  • Comparing UC Options and Vendors: Who's Offering What?
  • Comparing Microsoft OCS to IBM Lotus Sametime
  • IP Telephony/UC Basics to Best Practices
  • IP Telephony System Overview
  • SIP Fundamentals and Prospects
  • SIP Trunking
• Breakouts: 45-75-minute panels - Discussion and presentations featuring industry experts. Topics include:
  • Bandwidth Management for Converged Networks
  • New Options for Teleworkers
  • E911 and Communications in Crisis Situations
  • Securing Converged/Mobile Networks
  • Which Device Will Win in the Enterprise - Blackberry, iPhone, Palm Pre or ????
  • IP Telephony Market Update
  • Hardphones, Softphones and Next-Gen Systems
  • Presence: Progress on Federation?
  • Unified Communications Market Update
  • Managed/Hosted Services for Unified Communications
  • Pricing/Licensing for IP Telephony and UC
  • Communications-Enabled Apps
  • HD Voice: Implications for the Enterprise
  • Building Directories and Dial Plans for Converged Networks
  • How Much Voicemail Do You Really Need?
  • Developing Voice Apps Using Mashups and SOA
• Deep Dives: 2-hour session featuring instruction, analysis and discussion on enterprise communications topics. Topics include:
  • Integrating Mobility with Unified Communications
  • Converged Network Management and Administration
  • Videoconferencing End-Point Strategies
  • Fixed-Mobile Communications (FMC)
  • Web 2.0 and Enterprise Communications
  • Network Design for Converged Networks
  • Wireless Infrastructure and Security
  • Contact Center Update and Executive Forum
• Demos: Provides hands-on experience with equipment and/or software, guided by a technology expert in a vendor-neutral context.
• Coffee Talk: Peer exchange and informal discussion of a wide-range of topics, including Is the Cloud Ready for Prime Time?