Leading EDGE-ucationProduct Briefings

Open to all VoiceCon attendees. Sponsored EDGE-ucation focused entirely on enterprise communications and networking systems. Hear directly from the companies below about the major issues and trends in enterprise communications and how their company is responding. Sessions are in the theater located on the exhibition floor across from the 700 aisle.

Tuesday, November 11
12:00–12:30 pm
Unified communications ...hype, or benefit? For SIP-enabled unified communications and VoIP, the answer lies in the applications that converge data connectivity with voice solutions and business applications. Join us to learn where convergence is heading and which VoIP applications are ready for primetime. You'll also receive a free white paper on the unified communications frenzy. Hype or benefit? You decide.
Presenter - Tim Passios
12:45–1:15 pm
SIEMENS: Open Unified Communications
Accelerate your business by reducing communications friction and allowing seamless collaboration. With either standalone or hosted options, Siemens OpenScape UC solutions incorporate presencepowered communications into business processes and workflows. Join us to learn how you can reduce costs, speed customer response and deliver a competitive edge to your business.
Presenter - Jon Anderson
1:30–2:00 pm
POLYCOM: VoIP—Voice, Video and Beyond
The world of communications is merging, and video is becoming as mainstream as voice. The next generation of communications tools offers best-in-class audio, high-quality video, Web browsing, and applications—all combined into a single intuitive device. Join Polycom to learn how its innovative, feature-rich products will help you drive the speed of your business.
Presenter - Tim Yankey, Director, Product Marketing
2:15–2:45 pm
AVAYA: Exceptional Customer Service
Learn how Avaya Unified Communications and Contact Center solutions unlock the productivity and power of all your people—whether remote, centralized, in stores, branches or contact centers, or anywhere—to achieve your most important business objective in these tough economic times: delivering exceptional service to your customers.
Presenter - Lawrence Byrd
3:00–3:30 pm
SHORETEL: Pure IP Unified Communications
ShoreTel's solution is a comprehensive Pure IP unified communications system that scales seamlessly from one to tens of thousands of users, and fully integrates voice, video, data and messaging. Independent of device or location, ShoreTel's easy-to-manage, distributed architecture eliminates the traditional costs, complexity and reliability issues of other solutions.
Presenter - Rich Winslow
3:45–4:15 pm
AUDIOCODES: Practicality in VoIP Deployments
Carriers and distributed Enterprises have a number of challenges when deploying SIP services today. Delivering VoIP services has required a number of separate devices from multiple vendors causing confusion about the point of demarcation, driven up the cost and complexity of installation. Join us to learn how AudioCodes is addressing these challenges with the Multi-Service Business Gateway (MSBG).
Presenter - Alan Percy, Director of Market Development
4:30–5:00 pm
INTEL CORPORATION: Foundation for the Delivery of IP Based Services over Convergent Networks
Enterprise Communication Infrastructure has been evolving over the last few years as new technologies bring new promises of cost reduction, operational efficiency, and higher productivity. Join us and learn about portfolio of high performance, cost efficient products and technologies that enable intelligent, versatile VoIP & Unified Communications (UC) clients and infrastructure for end-users, businesses and service providers. At this session we will showcase Media Phone, IP-PBXs, and Multi-Service Business Gateways.
Presenter - Nagesh Puppala - Segment Marketing Manager - Enterprise Voice, Intel Embedded and Communication Group
5:15–5:45 pm
SPRINT: Wireless Integration
Sprint offers IP convergence providing businesses a seamless workplace, the flexibility of instant access as well as the ability to quickly respond to changing business needs. By seamlessly merging wireless and wireline networks, Sprint Wireless Integration teams your desk and wireless phones extending your in-office PBX phone system to an employee's wireless device with one-number reachability and reduced costs for on-net dialing.
Presenter - Dan Jacobson, Manager, Fixed Mobile Convergence
Wednesday, November 12
12:00–12:30 pm
911 ENABLE: E911 Solutions—What You Need To Know
IP phone systems require an E911 solution to manage phone locations, route emergency calls, and meet local E911 regulations. Join 911 Enable® and learn about the factors to consider when choosing an E911 solution. Key topics will include: how do E911 systems work; how to integrate them into your communications environment; and how to stay on top of E911 regulations.
Presenter - Frank Killen, Senior Account Manager
12:45–1:15 pm
IBM: IBM UC2 Strategy: Integrating communications and collaboration in a rich, multimedia experience
Multiple platforms? Multiple telephony systems? Users who need a better, simpler way to communicate and collaborate? The IBM approach to unified communications is all about integration, flexibility and choice. Learn more about how IBM Unified Communications and Collaboration (UC2™) can help you leverage your existing IT and telephony investments to drive greater business value for your organization.
Presenter - Jacques Pavlenyi, GotoMarket Lead, Unified Communications and Collaboration Software Marketing
1:30–2:00 pm
COMMUNICADO: The Most Successful Managed Services for U.C... Results from the Field
Delivering Managed Services around Unified Communications is a must to win business and remove IT risk and workload for customer. This collaborative session will give you real takeaways on what is selling, how it works, what are the customer requirements and what you'll need to make this happen. Kerry Shih, Founder of Communicado will lead the session based on his team's work with some of the most talented VARs in North America.
Presenter - Kerry Shih, Founder, Chief Strategist
Presenter - George Stiglich, PhD, Unified Communication Program Leader
3:00–3:30 pm
MITEL: Unified Communications for the Real World
Come see how Mitel delivers Unified Communications for the Real World. Our goal is to deliver better business results through improved communications. From intelligent migration solutions to deployment of open UC clients to the integration of communications with business software, Mitel goes beyond the hype and delivers pragmatic solutions that deliver business benefits—today.
Presenter - Asif Rehman
3:45–4:15 pm
MOTOROLA: Integrated Voice and Data—Transforming Enterprise Communications
Rich, comprehensive communications capabilities—at the point of work—create the opportunity for enterprises to significantly boost productivity and enhance customer service. Learn how Motorola's integrated voice and data solution can transform enterprise communications, delivering the productivity enhancing tools workers need, when and where they need them.
Presenter - Russ Knister, Sr. Director, Converged Enterprise Communications, Enterprise Mobility business, Motorola, Inc.
4:30–5:00 pm
PSYTECHNICS: Voice Performance Management
What operations teams need in order to manage voice quality and performance; why problems like echo, noise, volume levels and distortion occur in VoIP networks. How to investigate from the IP-transport to the voice application layers. Also, practical deployment architectures for effective per-call voice performance monitoring and rapid problem diagnosis.
Presenter - Dr. Mike Hollier
5:15–5:45 pm
AVST: CallXpress®—Leading the Evolution of Unified Messaging
When it's time to replace your outdated voice mail system, you want a solution that delivers new, productivityenhancing capabilities to your workforce, customized to your environment. A solution that helps you painlessly transition to an IP world. That's CallXpress® from AVST. This session details how CallXpress delivers call processing, voice mail, unified messaging, fax, notification, and speech-enabled personal assistant.
Presenter - Tom Minifie, VP of Product Management

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