Coffee Talks - Open to all attendees

Join the conversation, during VoiceCon's Coffee Talk. Swap stories with your peers and hear from industry experts on a variety of topics, each at a designated time.

Monday, November 2, 9:00 to 9:45 am, Room 120

Coffee Talk Topic: Mobility and Unified Communications

What mobility issues are most critical for your enterprise: Integrating PBXs with cellular devices? Standardizing on a single type of end-user mobile device? Controlling cellular costs and negotiating better deals with the carriers? To start off the show, we'll gather to assess the state of mobility in the enterprise, and answer some questions about how to advance mobility and begin integrating it with Unified Communications.

Moderator - Michael Finneran, Principal, dBrn Associates, Inc


Monday, November 2, 4:30 to 5:00 pm, Room 120

Coffee Talk: Service Level Assurance for IP Telephony

How do you translate network performance metrics and thresholds into terms that accurately judge the quality of the service that's being delivered -- and then how do you make sure that the service you deliver for IP telephony meets or exceeds the promised service levels? In this session, colleagues will share their experiences.

Moderator - John Bartlett, Principal, NetForecast


Tuesday, November 3, 8:00 to 8:45 am, Room 130

Coffee Talk Topic: Organizational Impacts of Convergence

How is your enterprise tackling the challenge of running converged networks and integrating communications with business applications? Do your communications teams talk to your applications teams? Do they know what the company's datacenter strategy is, and how that will affect the way communications are run within your enterprise? How are you coping with the pressures of headcount reduction? Come share your problems and your solutions with your colleagues.

Moderator - Gary Audin, President, Delphi, Inc.


Tuesday, November 3, 4:30 to 5:00 pm, Room 130

Coffee Talk: Integrating Office Communicator and Sametime with the PBX

Following up on Brent Kelly's extensive Monday tutorial, this session gives you a chance to discuss what you've seen in your own enterprise as you've explored desktop UC portals.

Moderator - Brent Kelly, Ph.D., Senior Analyst & Partner, Wainhouse Research, LLC


Wednesday, November 4, 8:00 to 8:45 am, Room 120

Coffee Talk Topic: Communications Cost Containment and Control

In most enterprises, keeping costs down is still Job 1 (and probably Jobs 2, 3 and more). You've already worked hard at this, but you're probably being asked to do even more. What's left to do? What avenues should you explore to ferret out even more cost savings? Should you be giving a fresh look to new Telecom Expense Management (TEM) software? What about automation of network management? Come share tips on cost control.

Moderator - Robert Harris, President, Communications Advantage, Inc.


Wednesday, November 4, 4:30 to 5:00 pm, Room 130

Coffee Talk: Integrating Videoconferencing with the PBX

How do you go from being an enterprise that has a PBX and also has some completely separate videoconferencing deployments, to being an enterprise with a coherent strategy for integrating the 2? If you've started down this road, come share the pluses and minuses as you've experienced them, and if you haven't started yet, use this session as a way to get some tips.

Moderator - Brent Kelly, Ph.D., Senior Analyst & Partner, Wainhouse Research, LLC

Coffee Talk: Society of Telecommunications Consultants, Room 120

You've talked to the vendors, exhibitors and analysts, so now join us on Wednesday afternoon when the Society of Telecommunications Consultants (STC) will be hosting an interactive discussion of the topics covered at the show during the preceding days. This informal follow-up talk is open to all and will be attended by STC members Don Van Doren, Michael Finneran, Robert Harris, Stephen Leaden and Marty Parker along with many other STC Consultants representing a wide array of communications technology expertise. So, bring your questions and conversations to talk of unbiased advice and opinions from the independent consultant's perspective. The Society of Telecommunications Consultants is an international organization of information and communications technology professionals who serve clients in business, industry, service organizations and government. For over 30 years STC consultants have delivered independent and ethical telecommunications expertise. This objective guidance and support enables clients of STC consultants to benefit from the efficient and effective use of information and communications technologies.

Moderator - Robert Harris, President, Communications Advantage, Inc.

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