VoiceCon San Francisco 2007 Program Guide

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What’s really going on in the IP Telephony market? How much has IP Telephony captured, and what is the forecast?
What are the trade-offs when evaluating architecture/deployment models—IP-PBXs, software-centric architectures and managed/hosted?
What are the payoffs to an enterprise for migrating to IP Telephony?
What are the costs for IP Telephony—initial and ongoing? What do we know about total cost of ownership?
How will communications budgets be reshaped by reallocation between hardware, software and integration services?
What’s really needed—and what are the costs—to upgrade your data network for voice?
What QOS (quality of service) mechanisms are most effective for handling converged traffic on LANs/WANs?
How does IP Telephony change migration plans to next-gen Contact Centers?
What are the realistic prospects for Unified Communications (UC)? What role will UC play in enterprise converged networks?
How does IP Telephony support the trend toward greater end user mobility?
Are SIP and Open Source ready for prime time?
What are the major security threats to converged/IP Telephony networks, and what can be done to shore up security?
What staffing levels—and skill sets—are needed to support converged voice/data networks?
Which service providers have managed/hosted services in general availability, and where? What types of services are being offered?
What are the most common sources of trouble on IP-based voice networks?

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