Online Presentations for VoiceCon San Francisco 2009
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Preparing Your Next IP Telephony System RFP Download all the presentations for this session in a single zipped archive
Instructor - Allan Sulkin [ Presentation], President, TEQConsult Group
Allan Sulkin, president and founder of TEQConsult Group (1986), is widely recognized as the industry's foremost enterprise communications market/product analyst. He is celebrating 30 years telecommunications market experience this month and has consulted for many of the industry's leading vendors participating at VoiceCon. Sulkin has been a long time Contributing Editor to Business Communications Review and its current online incarnation No Jitter, and has served as a Program Director and featured tutorial/seminar presenter for VoiceCon since its 1991 inception. Sulkin is the author of PBX Systems for IP Telephony (McGraw-Hill Professional Publications) and writer of the PBX chapter in the McGraw-Hill Encyclopedia of Science and Technology. He can be contacted at amsulkin@aol.com
SIP Fundamentals and Prospects Download all the presentations for this session in a single zipped archive
Instructor - David Bryan [ Presentation], Founder and CEO, SIPeerior Technologies
David is the CEO and founder of SIPeerior Technologies, Inc., a leading vendor of P2PSIP software and products. David is a recognized thought leader in P2P and VoIP, authored the first documents on P2PSIP, and is co-chair of the IETF P2PSIP Working Group. He has published numerous IETF drafts, industry trade articles, and academic papers and is active in the SIP community. Prior to founding SIPeerior, David was co-founder and CTO of Jasomi Networks, a pioneer in the SIP Session Border Controller (SBC) market, which was sold to Ditech Communications in 2005. David previously worked for Cisco Systems via its acquisition of Vovida Networks, where he led a team of developers creating the first open-source softswitch. David holds bachelor's degrees in Computer Science and Physics from The Richard Stockton College of NJ, as well as a master's degree in Computer Science from The College of William and Mary.
Building Business Cases for IP Telephony and Unified Communications Download all the presentations for this session in a single zipped archive
Instructor - Irwin Lazar [ Presentation], Principal Research Analyst and Program Director, Unified Communications and Collaboration, Nemertes Research
Irwin Lazar is a Principal Analyst & Program Director, Convergence & Collaboration at Nemertes Research, where he develops and manages research projects, conducts strategic seminars, and advises clients. His background is in network operations, network engineering, voice-data convergence, and IP telephony. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, and collaboration. Since 1992 Mr. Lazar has been a consultant and analyst, serving a variety of global enterprises and government agencies. Mr. Lazar led efforts to develop security architectures and convergence road-maps, as well as enterprise network architectures, for numerous clients in the health care, pharmaceuticals, banking & finance, energy, government, and retail sectors. Mr. Lazar has led teams of consultants in requirements-gathering and strategy development. He also has evaluated emerging IT trends and analyzed their impact on organizations. A sought-after speaker and author, Mr. Lazar is a columnist for Business Communications Review magazine, provides topics for Network World, and is a frequent resource for the business and trade press. He is regular speaker at events such as Interop, VoiceCon, and Enterprise 2.0. Mr. Lazar holds a bachelor's degree in Management Information Systems from Radford University in Radford, VA, and a Master's of Business Administration (MBA) from George Mason University in Fairfax, VA. He served in the U.S. Army Reserve Ordnance Corps as an officer from 1992-2001. He is a Certified Information Systems Security Professional (CISSP).
Choices in Unified Communications Solutions: Comparing Microsoft Office Communications Server 2007 to IBM Lotus Sametime 8 Download all the presentations for this session in a single zipped archive
Instructor - Brent Kelly [ Presentation], Senior Analyst & Partner, Wainhouse Research
Brent Kelly has written numerous articles and reports on unified communications and collaboration, focusing on Microsoft, IBM, and telephony vendors layering UC solutions on top of their PBXs. He has spoken and taught seminars on unified communications and on implementing IP Rich Media Communications in North America, Europe, Australia and South America. He leads the Unified Communications practice group at Wainhouse Research.
Cutting the Corporate Energy Bill: Part 1 - Reducing the IT Power Bill; Desktop to Data Center Download all the presentations for this session in a single zipped archive
Instructor - Gary Audin [ Presentation], President, Delphi, Inc.
Gary Audin has more than 40 years of computer, communications and security experience. He has planned, designed, specified, implemented and operated data, LAN and telephone networks, and VoIP and IP converged networks all around the world, and he advises venture capital and investment bankers in communications technologies.
1:30 pm–4:30 pm
Tutorials
VoIP and IPT: Basics to Best Practices Download all the presentations for this session in a single zipped archive
Instructor - Gary Audin [ Presentation], President, Delphi, Inc.
Gary Audin has more than 40 years of computer, communications and security experience. He has planned, designed, specified, implemented and operated data, LAN and telephone networks, and VoIP and IP converged networks all around the world, and he advises venture capital and investment bankers in communications technologies.
SIP Security Download all the presentations for this session in a single zipped archive
Dr. Cullen Jennings currently serves as IETF Real Time Applications Area Director. In that capacity, he has responsibility for the IETF's activities in voice, video, and instant messaging. Cullen is a Distinguished Engineer in the Voice Technology Group at Cisco Systems, Inc., where he focuses on conferencing, security, and firewall and NAT traversal. He is responsible for helping set the direction for the technology that will make up the next generation of Cisco's voice products, especially in conferencing, presence and rich media systems. In addition to serving as Area Director, Cullen is a key contributor to all the SIP security work at IETF. He was the original designer SIP's certificate management system and most recently was responsible for the SIP Identity RFC. In addition to his work on security, Cullen has served as a chair and core member of the IETF IP Telephony (IPTEL), NAT Traversal (BEHAVE), and Web Distributed Authoring and Versioning (WEBDAV) working groups. Cullen came to Cisco from Vovida Networks, which developed an open source toolkit for Voice-over-IP. Cullen has remained involved in the open source community and was one of the founders of the reSIProcate project, which developed and maintains the leading open source SIP stack, to which he contributed the security implementation. He is a regular participant of at the SIPit interoperability event and has tested the SIP security systems of all the major vendors. Cullen is an author of Practical VoIP, published by O'Reilly and is a frequent speaker at major Voice and Security Conferences.
Unified Communications: Who's Offering What? Download all the presentations for this session in a single zipped archive
Marty Parker provides Unified Communications consulting support to both private sector and public sector enterprises. As a Principal of UniComm Consulting and as co-founder of UCStrategies.com, Marty is part of a network of talent and ideas to assure clients of the best and latest information about Unified Communications (UC). Marty's focus is on the applications for UC and how those applications optimize business processes to deliver hard-dollar ROI. This focus is the basis for his BCR Training course, "Planning and Implementing VoIP Unified Communications"; for his articles in BCR Magazine and on NoJitter.com (see "Top UC Applications Now Apparent", June 2007); and for his on-line UC Resources Center available at UCStrategies.com. Marty is a regular moderator and presenter at InterOp, VoiceCon and in other UC industry venues. His applications and industry-oriented perspectives on UC are based on his roles in sales, marketing, product management and executive positions with IBM and ATT/Lucent/Avaya as well as with a major Telecom VAR, and as founder and CEO of venture-funded startups in the early phases of the voice messaging industry.
Speaker - Supplemental Presentation Material [ Presentation]
Organizing for IP Telephony, UC and Converged Networks Download all the presentations for this session in a single zipped archive
Instructor - Mark Berg [ Presentation], Senior Consultant, PlanNet Consulting
Mark Berg is a senior consultant with PlanNet Consulting. He has 15 years of communication technology experience, primarily in higher education. He has set IT strategy, designed voice and data physical infrastructure, managed cost-recovery initiatives, and overseen IP telephony projects. Previous posts include senior management positions, including CIO, at two Southern California universities in telecommunications and networking. Mr. Berg received his degree in journalism from Biola University in La Mirada, California.
Cutting the Corporate Energy Bill: Part 2 - Video, Teleworking and Collaboration Download all the presentations for this session in a single zipped archive
Instructor - John Bartlett [ Presentation], Principal, NetForecast
John Bartlett is a leading authority on real-time traffic, application performance and Quality of Service (QoS) techniques. He specializes in helping enterprises manage voice, video, telepresence, and data application performance. John has engaged with over 50 enterprises and over 20 network vendors to analyze network performance problems, design network solutions, and support network deployments. John has 30 years of experience in the semiconductor, computer and communications fields in marketing, sales, engineering, manufacturing and consulting roles. He has contributed to microprocessor, computer and network equipment design for over 40 products. He has been consulting since 1996. John is a graduate of Dartmouth College, and Dartmouth's Thayer School of Engineering.
Infrastructure and Security Planning for WLANs Download all the presentations for this session in a single zipped archive
Speaker - Michael Finneran [ Presentation], Principal, dBrn Associates, Inc
Michael Finneran is an independent consultant and industry analyst specializing in wireless technologies, mobile unified communications, and fixed-mobile convergence. With over 30-years in the networking and wide range of experience, he is a widely recognized expert in the field. He has recently published his first book titled "Voice Over Wireless LANs- The Complete Guide" (Elsevier, 2008), though his expertise spans the full range of wireless technologies including Wi-Fi, 3G/4G Cellular, WiMAX, and RFID. A lively and informative speaker, Michael has appeared at hundreds of trade shows and industry conferences including VoiceCon and InterOp; he now serves as the program chair for Wireless and Mobility at VoiceCon. In the consulting area, Mr. Finneran has provided assistance to carriers, equipment vendors, end users, and investment firms in the US and overseas. For twenty-three years he wrote the Networking Intelligence column for Business Communications Review. He now contributes on wireless and mobility to NoJitter as well as UC Strategies. He has published numerous articles and white papers and has contributed to Computerworld, Data Communications, The Ticker, and The ACUTA Journal. A long-time member of the IEEE and the Society of Telecommunications Consultants, Mr. Finneran holds a Masters Degree in Marketing and Management Information Systems from the J. L. Kellogg Graduate School of Management at Northwestern University.
QOS and QOE: Voice Quality Across Distributed Networks Download all the presentations for this session in a single zipped archive
Speaker - John Bartlett [ Presentation], Principal, NetForecast
John Bartlett is a leading authority on real-time traffic, application performance and Quality of Service (QoS) techniques. He specializes in helping enterprises manage voice, video, telepresence, and data application performance. John has engaged with over 50 enterprises and over 20 network vendors to analyze network performance problems, design network solutions, and support network deployments. John has 30 years of experience in the semiconductor, computer and communications fields in marketing, sales, engineering, manufacturing and consulting roles. He has contributed to microprocessor, computer and network equipment design for over 40 products. He has been consulting since 1996. John is a graduate of Dartmouth College, and Dartmouth's Thayer School of Engineering.
UC Market Update & Forecast Download all the presentations for this session in a single zipped archive
Speaker - Blair Pleasant [ Presentation], Principal Analyst, COMMfusion LLC
Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of ucstrategies.com, an industry resource on the growing UC arena. She provides consulting and market research analysis on voice/data convergence markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Ms. Pleasant was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting. With 20 years experience, her primary areas of focus are convergence applications, including Unified Communications, Unified Messaging, the contact center, computer telephony integration (CTI), and voice processing. Blair has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients. Ms. Pleasant received a BA degree in Communications from Albany State University, and an MBA in marketing and an MS in Broadcast Administration from Boston University.
Contact Center Market Update Download all the presentations for this session in a single zipped archive
Sheila McGee-Smith, the founder of McGee-Smith Analytics, is a leading communications industry analyst and strategic consultant focused on the contact center and unified communications markets. She has a proven track record of accomplishment in new product development, competitive assessment, market research, and sales strategies for communications solutions and services. Ms. McGee-Smith works on a daily basis with both solution providers and enterprises. Her insight helps them develop strategies to meet the escalating demands of today's consumer and business customers. Ms. McGee-Smith has spent over twenty years in the telecommunications industry, including 12 years with analyst firm The PELORUS Group. Prior to her career as an industry analyst, Ms. McGee-Smith held sales management, market research and product management positions at AT&T, Timeplex and Dun & Bradstreet. Ms. McGee-Smith was awarded a bachelor's degree from Barnard College, Columbia University, majoring in psychology and an MBA with majors in marketing and management information systems from the Kellogg Graduate School of Management at Northwestern University. Sheila is a regular blogger on CMP's information portal No Jitter at www.nojitter.com.
UC - Which User Interface Will You Choose? Download all the presentations for this session in a single zipped archive
Speaker - Allan Sulkin [ Presentation], President, TEQConsult Group
Allan Sulkin, president and founder of TEQConsult Group (1986), is widely recognized as the industry's foremost enterprise communications market/product analyst. He is celebrating 30 years telecommunications market experience this month and has consulted for many of the industry's leading vendors participating at VoiceCon. Sulkin has been a long time Contributing Editor to Business Communications Review and its current online incarnation No Jitter, and has served as a Program Director and featured tutorial/seminar presenter for VoiceCon since its 1991 inception. Sulkin is the author of PBX Systems for IP Telephony (McGraw-Hill Professional Publications) and writer of the PBX chapter in the McGraw-Hill Encyclopedia of Science and Technology. He can be contacted at amsulkin@aol.com
10:30 am–11:30 am
Keynotes
Keynote Presentation: Microsoft
Speaker - Betsy Frost Webb [ Presentation], General Manager, Unified Communications Marketing, Microsoft
In her role as general manager of Unified Communications Marketing, Betsy Frost Webb leads Microsoft Corp.'s marketing and business strategy for unified communications including the company's e-mail, instant messaging, presence, voice and conferencing solutions. Frost Webb started her career at Microsoft in 1997 and has held product management and global business leadership roles across the company. Before joining Microsoft, she was a consultant with Bain & Company and spent nearly five years at Sprint in a variety of product management and business development roles. Frost Webb holds bachelor of arts and bachelor of science degrees in economics from the Wharton School and the College of Arts and Sciences at the University of Pennsylvania and an MBA from Harvard Business School. She lives in the Seattle area with her family.
1:00 pm–2:15 pm
Concurrent Session
Fixed Mobile Convergence: The Hows and Whys Download all the presentations for this session in a single zipped archive
Speaker - Michael Finneran [ Presentation], Principal, dBrn Associates, Inc
Michael Finneran is an independent consultant and industry analyst specializing in wireless technologies, mobile unified communications, and fixed-mobile convergence. With over 30-years in the networking and wide range of experience, he is a widely recognized expert in the field. He has recently published his first book titled "Voice Over Wireless LANs- The Complete Guide" (Elsevier, 2008), though his expertise spans the full range of wireless technologies including Wi-Fi, 3G/4G Cellular, WiMAX, and RFID. A lively and informative speaker, Michael has appeared at hundreds of trade shows and industry conferences including VoiceCon and InterOp; he now serves as the program chair for Wireless and Mobility at VoiceCon. In the consulting area, Mr. Finneran has provided assistance to carriers, equipment vendors, end users, and investment firms in the US and overseas. For twenty-three years he wrote the Networking Intelligence column for Business Communications Review. He now contributes on wireless and mobility to NoJitter as well as UC Strategies. He has published numerous articles and white papers and has contributed to Computerworld, Data Communications, The Ticker, and The ACUTA Journal. A long-time member of the IEEE and the Society of Telecommunications Consultants, Mr. Finneran holds a Masters Degree in Marketing and Management Information Systems from the J. L. Kellogg Graduate School of Management at Northwestern University.
Enterprise Communications: The New Market Order Download all the presentations for this session in a single zipped archive
Speaker - Allan Sulkin [ Presentation], President, TEQConsult Group
Allan Sulkin, president and founder of TEQConsult Group (1986), is widely recognized as the industry's foremost enterprise communications market/product analyst. He is celebrating 30 years telecommunications market experience this month and has consulted for many of the industry's leading vendors participating at VoiceCon. Sulkin has been a long time Contributing Editor to Business Communications Review and its current online incarnation No Jitter, and has served as a Program Director and featured tutorial/seminar presenter for VoiceCon since its 1991 inception. Sulkin is the author of PBX Systems for IP Telephony (McGraw-Hill Professional Publications) and writer of the PBX chapter in the McGraw-Hill Encyclopedia of Science and Technology. He can be contacted at amsulkin@aol.com
Building the New IT Organization: Taking on Converged Networks Download all the presentations for this session in a single zipped archive
Jamie Libow is an Engineering Director at Travelers, where he leads the Unified Communications group. In this role, he is responsible for setting the strategy, implementing and supporting Unified Communications, Unified Messaging and Electronic Fax technologies. Jamie joined Travelers in 1996 as a participant in the Information Technology Leadership Development Program (ITLDP) and has worked in many departments including Data Network Engineering, Data Network Operations, Distributed/Server Operations, Call Center Technologies, and Voice Engineering. Jamie has a BA in Psychology from Queens College, a BE in Electrical Engineering from Stony Brook University, and an MS in Computer Science from Rensselear Polytechnic Institute in Hartford, CT.
Speaker - Mark McMath [ Presentation], VP/CIO, Bloomington Hospital
Mark McMath joined Bloomington Hospital as Vice President and Chief Information Officer (CIO) in 2003. McMath began his career with IBM in 1981 and has held leadership roles with both for-profit and not-for-profit health care providers. Under McMath's leadership, Bloomington Hospital has completed a five-year strategic information technology plan for the hospital, and the management and oversight of the selection process, contract negotiations and board approval for a new enterprise-wide system that will give Bloomington Hospital the most current, state-of-the-art information technology. Also under McMath's leadership, in 2008, Bloomington Hospital was named one American Hospital Association's 100 Most Wired Hospitals in the Nation. McMath came to Bloomington from Hartford, Conn. where he served as Vice President and Chief Information Officer for Clinical Laboratory Partners, a provider of diagnostic testing, and information and laboratory management services. He has also held the titles of Chief Information Officer for the Hamilton Health Care System in Dalton, Ga., Senior Account Executive at the Gerber Alley Healthcare Corporation in Chicago, and Director of Information Systems at the Hamilton Medical Center in Dalton, Ga. McMath holds a Bachelors of Science degree in management science from Purdue University, and is a member of the College of Healthcare Information Management Executives, the Healthcare Information and Management Systems Society, and the American College of Healthcare Executives. Active in the community, McMath is currently serving as treasurer for Martha's House, an emergency shelter for adults. He also serves on the City of Bloomington's Digital Underground Advisory Committee.
Speaker - Steven Schafer [ Presentation], Director Global IS, Global Crossing
Steven Schafer is Director of GIS Collaboration and Network services at Global Crossing, including Enterprise Messaging, Telephony Services, Platform Services (Active Directory, SharePoint, DNS), and Media Services (Video Conferencing, Streaming). As a Microsoft Technology Adoption Partner, Mr. Shaffer managed the deployment of Office Communications Server (OCS) 2007 to the entire company, approximately 5600 user objects prior to OCS October 16, 2007 launch. Mr. Schafer currently directs Unified Communications deployments within Global Crossing and is focusing on several areas, including deployment of OCS as the primary telephony service within Latin America and integration of OCS into internal and customer facing applications.
Moderator - Marty Parker [ Presentation], Principal, UniComm Consulting
Marty Parker provides Unified Communications consulting support to both private sector and public sector enterprises. As a Principal of UniComm Consulting and as co-founder of UCStrategies.com, Marty is part of a network of talent and ideas to assure clients of the best and latest information about Unified Communications (UC). Marty's focus is on the applications for UC and how those applications optimize business processes to deliver hard-dollar ROI. This focus is the basis for his BCR Training course, "Planning and Implementing VoIP Unified Communications"; for his articles in BCR Magazine and on NoJitter.com (see "Top UC Applications Now Apparent", June 2007); and for his on-line UC Resources Center available at UCStrategies.com. Marty is a regular moderator and presenter at InterOp, VoiceCon and in other UC industry venues. His applications and industry-oriented perspectives on UC are based on his roles in sales, marketing, product management and executive positions with IBM and ATT/Lucent/Avaya as well as with a major Telecom VAR, and as founder and CEO of venture-funded startups in the early phases of the voice messaging industry.
Open Source: What's its Role in Enterprise Voice? Download all the presentations for this session in a single zipped archive
Speaker - Irwin Lazar [ Presentation], Principal Research Analyst and Program Director, Unified Communications and Collaboration, Nemertes Research
Irwin Lazar is a Principal Analyst & Program Director, Convergence & Collaboration at Nemertes Research, where he develops and manages research projects, conducts strategic seminars, and advises clients. His background is in network operations, network engineering, voice-data convergence, and IP telephony. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, and collaboration. Since 1992 Mr. Lazar has been a consultant and analyst, serving a variety of global enterprises and government agencies. Mr. Lazar led efforts to develop security architectures and convergence road-maps, as well as enterprise network architectures, for numerous clients in the health care, pharmaceuticals, banking & finance, energy, government, and retail sectors. Mr. Lazar has led teams of consultants in requirements-gathering and strategy development. He also has evaluated emerging IT trends and analyzed their impact on organizations. A sought-after speaker and author, Mr. Lazar is a columnist for Business Communications Review magazine, provides topics for Network World, and is a frequent resource for the business and trade press. He is regular speaker at events such as Interop, VoiceCon, and Enterprise 2.0. Mr. Lazar holds a bachelor's degree in Management Information Systems from Radford University in Radford, VA, and a Master's of Business Administration (MBA) from George Mason University in Fairfax, VA. He served in the U.S. Army Reserve Ordnance Corps as an officer from 1992-2001. He is a Certified Information Systems Security Professional (CISSP).
2:45 pm–3:45 pm
Concurrent Session
Integrating Mobility with UC Download all the presentations for this session in a single zipped archive
Speaker - Sean McManus [ Presentation], Manager, Voice Solutions, Software Product Management Group, Research In Motion
Sean McManus is a Manager for Voice Solutions, Software Product Management at Research In Motion (RIM), makers of the BlackBerry® smartphone. Sean is responsible for articulating RIM's Enterprise Voice Strategy to large global accounts. Sean has over 17 years experience selling and marketing advanced voice solutions, including call centres, unified messaging, IP Telephony and IVR. Prior to joining RIM, Sean worked at IBM Global Services and a number of private firms in the voice and telecom industry.
Speaker - Eran Shtiegman [ Presentation], Principal Group Manager, Office Communications Group, Microsoft
As Group Manager for mobility within the Unified Communications Group at Microsoft, Eran Shtiegman is responsible for the roadmap, feature set and execution of mobility related efforts within UCG including Office Communicator Mobile. Previous to his current position Eran was the Group Program Manager for Office Communicator where he was responsible for both the release of Office Communicator 2005 and 2007. Eran has been with the UCG team since joining Microsoft 6 years ago. Prior to joining Microsoft Eran worked at a variety of companies in the VoIP space including Vocaltec Communications where we was Director of Product Management. Eran has a Bachelor in Computer Science from the University of Rochester.
David has been one of the chief creative forces behind Siemens emergence as a leader in the presence-based, unified communications landscape over the past six years. Holding various positions within Siemens over the past 20 years, David has spent the last six plus years building the marketing vision and driving the success of OpenScape. Now he is focused on building broad market awareness of the benefits presence offers for business communications in the next decade.
As a senior manager, Isabelle Guis is responsible for the marketing strategy of Cisco Mobility Solutions with a heavy emphasis on developing marketing activities for Context Aware Mobility, Fixed Mobile Convergence (including Mobile Unified Communications), and Mobility solutions for Healthcare and Manufacturing. Isabelle was instrumental in the launch of Cisco Motion, Cisco vision and associated strategy to empower IT to meet and exceed business mobility demands. She leads the efforts to grow Cisco mobility eco-system so technology partners can integrate with the Cisco Motion open architecture and API. Her team also drives messaging and tools on products and solutions to help enable sales and partners to promote the vast potential business opportunities offered by Cisco Mobility solutions. Prior to Cisco, Isabelle served at Nortel Networks for seven years in a variety of roles in the Enterprise and Service Provider divisions from R&D engineer, to product line pricing, product manager and product marketing manager. As a senior product marketing manager for Nortel, Isabelle was responsible for the Wireless LAN 2200 series portfolio. She also has strong international wireless experience, having launched 3G technologies in Europe and North America, and was instrumental in the company's involvement in WLAN technologies for both Hot Spots and Enterprises. Isabelle holds a Master of Science in Electrical Engineering and Computer Science from Supelec in France and an MBA from Harvard Business School.
Finding the Payoff from Communications-Enabling Applications Download all the presentations for this session in a single zipped archive
Marty Parker provides Unified Communications consulting support to both private sector and public sector enterprises. As a Principal of UniComm Consulting and as co-founder of UCStrategies.com, Marty is part of a network of talent and ideas to assure clients of the best and latest information about Unified Communications (UC). Marty's focus is on the applications for UC and how those applications optimize business processes to deliver hard-dollar ROI. This focus is the basis for his BCR Training course, "Planning and Implementing VoIP Unified Communications"; for his articles in BCR Magazine and on NoJitter.com (see "Top UC Applications Now Apparent", June 2007); and for his on-line UC Resources Center available at UCStrategies.com. Marty is a regular moderator and presenter at InterOp, VoiceCon and in other UC industry venues. His applications and industry-oriented perspectives on UC are based on his roles in sales, marketing, product management and executive positions with IBM and ATT/Lucent/Avaya as well as with a major Telecom VAR, and as founder and CEO of venture-funded startups in the early phases of the voice messaging industry.
Hard Phones, Softphones and Next-Gen Systems Download all the presentations for this session in a single zipped archive
Speaker - Stephen Leaden [ Presentation], President, Leaden Associates
Stephen Leaden is founder and President of Leaden Associates, Inc., an independent Telecommunications IT consulting firm providing specialized support in Telecommunications technologies and ROI strategies. Mr. Leaden has been in the Telecommunications field over 25 years, with 17 of those with his own firm. Clients include recognized enterprise clients in healthcare/education, manufacturing, financial services, publishing, and government vertical market segments. Mr. Leaden's firm focuses as an extension of IT staff to facilitate the design, procurement, project implementation, and outsourcing for converged voice and data solutions. During their engagement, Leaden Associates proactively adds value via ROI strategies integrated into the projects they serve on. Mr. Leaden's practice has focused on Voice over IP and Unified Communications and key market trends in these areas - he has spoken at national and International conferences on VoIP, has written four papers on VoIP strategies, troubleshooting and security, and has been quoted in national industry publications including BCR Magazine, Computer World, Information Week, and the Washington Post among others. Mr. Leaden is on the faculty of BCR Training and teaches two day training courses entitled "Optimizing Enterprise Networks" and "Cost Control of Wired and Wireless Networks: Best Practices". Mr. Leaden is Past President and member of the Society of Telecommunications Consultants, a national Telecommunications association that requires objectivity and professionalism as a prerequisite for membership. Mr. Leaden's degree is from Marist College, Poughkeepsie, New York.
Upgrading Your Data Nets for Voice and Video Download all the presentations for this session in a single zipped archive
Speaker - John Bartlett [ Presentation], Principal, NetForecast
John Bartlett is a leading authority on real-time traffic, application performance and Quality of Service (QoS) techniques. He specializes in helping enterprises manage voice, video, telepresence, and data application performance. John has engaged with over 50 enterprises and over 20 network vendors to analyze network performance problems, design network solutions, and support network deployments. John has 30 years of experience in the semiconductor, computer and communications fields in marketing, sales, engineering, manufacturing and consulting roles. He has contributed to microprocessor, computer and network equipment design for over 40 products. He has been consulting since 1996. John is a graduate of Dartmouth College, and Dartmouth's Thayer School of Engineering.
Pricing and Budgeting for UC: Bang for the Buck and Investment Protection Download all the presentations for this session in a single zipped archive
Speaker - Doug Carolus [ Presentation], Director, N'compass
Mr. Carolus is Director of Consulting Operations for the independent technology consulting firm, N'compass Solutions in Minneapolis, Minnesota. Prior to joining N'compass, Douglas managed PlanNet Consulting's Communications Technology practice and earlier held technical and sales management positions with AT&T and Lucent Technologies within their enterprise communication systems business units. With over 20 years of telecommunications experience, Mr. Carolus' focus has been on enterprise-based voice communications technologies supporting complex engagements with clients such as Best Buy, Broadcom Corporation, Clark County Government in Las Vegas, Nevada, Lockheed Federal Credit Union, Metropolitan Water District of Southern California, Quest Software, Target Corporation, Medtronic, and Tennessee Valley Authority. His professional experience covers a wide range of enterprise communication services and technologies which include: Services: ? Strategic Technology Planning ? Acquisition: "Go to Market" Specifications (RFx), Evaluations, and Contract Negotiation ? Implementation Management and Oversight Technologies: ? Enterprise-class TDM and IP Telephony Systems ? Voice and Unified Messaging ? Contact Centers ? Unified Communications ? Communications infrastructure; structured cabling and technology spaces Previously, he has presented on the subject "IP Telephony Pricing and Software Licensing Models" at VoiceCon from 2006 through 2008 and also spoken at other industry events such as ACUTA, IPComm, IP University, and Voice Report webcasts. Mr. Carolus' academic training includes undergraduate studies in Business Administration from the University of Texas and an MBA from University of Southern California's Marshall School of Business.
4:00 pm–5:00 pm
Concurrent Session
Managing Your Cellular Spend Download all the presentations for this session in a single zipped archive
Speaker - Robert Harris [ Presentation], Consultant, Communications Advantage, Inc.
Robert Lee Harris is president of Communications Advantage Inc., a consulting firm specializing in strategic technology acquisition, implementation and cost management. His firm's TEM strategies are directly credited with saving enterprises more than $5 million. He's been involved in the research and implementation of TEM software solutions since 2003. Robert has also served on the board of directors of the Society of Telecommunications Consultants and was a frequent contributor to the magazine Business Communications Review.
Speaker - Stephen Leaden [ Presentation], President, Leaden Associates
Stephen Leaden is founder and President of Leaden Associates, Inc., an independent Telecommunications IT consulting firm providing specialized support in Telecommunications technologies and ROI strategies. Mr. Leaden has been in the Telecommunications field over 25 years, with 17 of those with his own firm. Clients include recognized enterprise clients in healthcare/education, manufacturing, financial services, publishing, and government vertical market segments. Mr. Leaden's firm focuses as an extension of IT staff to facilitate the design, procurement, project implementation, and outsourcing for converged voice and data solutions. During their engagement, Leaden Associates proactively adds value via ROI strategies integrated into the projects they serve on. Mr. Leaden's practice has focused on Voice over IP and Unified Communications and key market trends in these areas - he has spoken at national and International conferences on VoIP, has written four papers on VoIP strategies, troubleshooting and security, and has been quoted in national industry publications including BCR Magazine, Computer World, Information Week, and the Washington Post among others. Mr. Leaden is on the faculty of BCR Training and teaches two day training courses entitled "Optimizing Enterprise Networks" and "Cost Control of Wired and Wireless Networks: Best Practices". Mr. Leaden is Past President and member of the Society of Telecommunications Consultants, a national Telecommunications association that requires objectivity and professionalism as a prerequisite for membership. Mr. Leaden's degree is from Marist College, Poughkeepsie, New York.
Unified Communications: Results from the Test Lab Download all the presentations for this session in a single zipped archive
Speaker - Rob Smithers [ Presentation], CEO, Miercom
Rob is Charmin and CEO of Miercom, the nation's leading network product testing organization with 20 years service to the industry. Headquartered in central New Jersey, Miercom has field offices in San Jose, CA and Research Triangle Park, NC. With two decades of experience, Rob is masterful in the testing and competitive positioning of network products. Rob is a frequent speaker at industry events, including VoiceCon, Networld + Interop and trade shows. His organization is the test lab for Network World Magazine (VoIP, Storage and Disaster Recovery). Miercom also is the premier test lab for Business Communications review, featuring test reviews in BCR's NoJitter online publication. As CEO, Rob directs the course of Miercom's new business development and oversees the company's involvement in key areas of emerging industries including voice-over-IP, security and business continuance. Rob has an electrical engineering degree from Lehigh University and he serves as a reserve officer for U.S. Army Civil Affairs, Military Police and Engineer Corp. Rob spent three years deployed in Iraq and other places around the world helping fight the global war on terrorism. He also spent two years conducting vulnerability assessments of military installations throughout the nation and conducted anti-terrorism training for a number of those facilities. Leveraging his practical expertise in assessing products and conducting risk assessments, Rob takes a bottom-line approach to helping clients find best-in-class solutions to problems and protecting their infrastructures. He offers strategic consulting for companies wishing to build fault tolerant, state-of-the art networks.
SIP Trunks: Where, WHEN and How Much? Download all the presentations for this session in a single zipped archive
Speaker - Eric Burger [ Presentation], Chairman of the Board, SIP Forum
Eric is the Chairman of the Board of the SIP Forum. He was Deputy Chief Technology Officer and General Manager of the Communications Products Division at BEA Systems, primarily focusing on real-time multimedia communications and the telecommunications industry vertical. Eric has made numerous contributions on protocols to the IETF (SIP, SIPPING, SIMPLE, LEMONADE, SPEECHSC, VPIM) and markup to the W3C (VoiceXML, CCXML, and MSCML). He is the inventor of the Applications and Services Infrastructure concept, bringing the web development paradigm to telephony applications. Service providers, application developers, and equipment manufacturers have since adopted SIP+XML as one of the motivations to moving to a SIP-based real-time communications infrastructure. Prior to BEA Systems, Eric was a Founder and CTO at SnowShore Networks; CTO at Brooktrout Technology; and CTO of Cantata Technology. He has held various positions with ADC/Centigram, The Telephone Connection, MCI, Cable & Wireless, Texas Instruments, and Valid Logic Systems. Eric holds SBEE, MBA, and Ph.D. degrees from the Massachusetts Institute of Technology, Catholic University of Leuven, and Illinois Institute of Technology. He is a Senior Member of the IEEE, Senior Member of the ACM, Benefactor of the Internet Society, and Patron of the AAAS. He was a Lecturer at George Washington University and Adjunct Professor of Computer Science at George Mason University.
Speaker - Alla Reznik [ Presentation], Director of VOIP Services, Verizon Business
Alla Reznik Director Voice over IP Services Alla Reznik is a Director of Voice over IP (VoIP) services for Verizon Business. In this position, she leads marketing and strategic positioning of the company's global VoIP product portfolio. Ms. Reznik has more than a decade of experience in the telecommunications field. She began her career with Verizon Business (formerly MCI) in 1997, leading product marketing and development efforts for ISDN, Access, DSL, Secure Gateway, IP VPN, Private Line and Optical services and, most recently, Ethernet, IP and VPLS. Before joining MCI, Ms. Reznik worked at AT&T International in Washington, DC in the capacity of Business Development manager where she promoted AT&T's business with foreign governments. Prior to starting her career in telecommunications, Ms. Reznik worked at the World Bank.
Speaker - Rupesh Chokshi [ Presentation], Director of Product Marketing Management, AT&T
Rupesh Chokshi has Product Management responsibilities in AT&T's Business Voice over IP (VoIP) Product Marketing Management organization. Mr. Chokshi's primary focus is to bring new technology and emerging services and capabilities to the market place to meet Customer needs. Mr. Chokshi has held several leadership positions in key functional areas like Global Business, Customer Service, Enterprise Architecture, Network and Systems Development. He has a wealth of experience and background with VoIP, Voice, IP Data, VPN, and Wireless Technologies. Mr. Chokshi began his career with AT&T Labs in 1997 where he developed simulation models and operational support systems for Contact Centers. Mr. Chokshi holds a M.S. in Industrial and Systems Engineering from Clemson University, South Carolina and BS in Engineering from S.P. University Gujarat, India.
Enterprise Video: Finding the Right Investment Mix Download all the presentations for this session in a single zipped archive
Speaker - Joan Vandermate [ Presentation], Vice President of Marketing, Video Solutions, Polycom
Joan Vandermate is Vice President of Marketing of Video Solutions at Polycom, responsible for positioning and marketing the company's visual communication and collaboration platforms, management applications, recording and streaming solutions, and security products. Prior to joining Polycom, Vandermate was Vice President of Product Management at Siemens Communications, where she held management positions in product marketing and product line management, including rollout responsibilities for Siemens HiPath IP softswitches and telephones. Before joining Siemens, Vandermate worked for more than a decade in the personal computing and internetworking industries.
Warren Barkley is the Director for the Office Communications Partner Engineering team in the Unified Communications division at Microsoft. Mr. Barkley's team is responsible for the development of the hardware and software eco-system that surrounds Microsoft's Office Communications solutions. Mr. Barkley joined Microsoft in early 1997 and has held various positions in the field and product development organizations. He worked primarily on networking technologies including TCP/IP, Network Location Awareness, Wireless (WLAN and WWAN) and network security. Warren was extensively involved with the development of native wireless support in Windows XP and worked broadly with the WiFi industry to define and implement new security standards. Barkley holds several US and Worldwide patents in various networking and real time media technologies areas. Warren Barkley started his career in technology as an IT manager for a large government agency in Canada. He moved to Seattle where he worked for a consulting group that performed software integration and infrastructure deployment for high-tech startups and large organizations. Barkley has several degrees from the University of Victoria and University of British Columbia. He resides in the Seattle area with his two young sons where he enjoys playing hockey and cycling.
Speaker - David Hsieh [ Presentation], VP Marketing, Cisco
David Hsieh is a seasoned executive with over 20 years of experience in building and marketing software and services. At Cisco he has marketing responsibility for Cisco's Emerging Technologies - innovative new businesses created from an internal venture model. Prior to Cisco, Hsieh was a co-founder of FaceTime Communications, a leader in instant messaging solutions for large enterprises. He also served as a VP of Products at WebEx, entrepreneur-in-residence at Institutional Venture Partners (IVP), Vice President of Product Marketing at Sybase and Vice President of Worldwide Marketing and Business Development at LBMS. Hsieh is a graduate of Northwestern University.
Keynote Presentation: Kaiser Permanente Download all the presentations for this session in a single zipped archive
Speaker - Phil Fasano [ Presentation], Senior Vice President, Chief Information Officer, Kaiser Permanente Information Technology
Phil Fasano joined Kaiser Permanente in February 2007 as senior vice president and chief information officer (CIO), taking on leadership responsibility for the information technology (IT) function across the KP Program. He is a member of KP's National Leadership Team and the Kaiser Permanente Partnership Group (KPPG) as well as the leader of KP-IT. Phil came to KP from Capital Sourcing Group, Inc., a consulting company he founded to serve Fortune 500 companies and the federal government. Before that, he was senior vice president and chief business information officer with Capital One Financial Group, where he drove the transformation of this leading credit card provider toward a diversified financial services. He also reshaped the company's IT organization to reduce costs and drive management improvements that improved consistency of delivery for business initiatives, strengthened governance, and shortened time to market. Phil's prior position was senior vice president and global business executive for JP Morgan Chase. In this role he led a relationship management organization designed to acquire and retain new business as well as the IT function, and reinvigorated a strong customer focus. Phil has also held executive IT and business leadership positions with American Financial Group, Deutsche Financial Services Corporation, Bankers Trust, and Kidder, Peabody & Co. Phil received an M.B.A. from Long Island University, and a B.S. in Computer Science from the New York Institute of Technology.
2:45 pm–3:45 pm
Concurrent Session
Troubleshooting Converged Enterprise Networks Download all the presentations for this session in a single zipped archive
Speaker - Mike Hollier [ Presentation], CTO, Psytechnics
Dr. Mike Hollier is a technical and commercial pioneer in perceptual engineering. He directed BT's research into audio, video and multimedia performance assessment for nearly a decade before leading the incubation of Psytechnics Ltd. in 2000. He left BT to become Psytechnics' CEO and since October 2002 has served as its CTO. Psytechnics is the global leader in delivering Quality of Experience (QoE) management products for Voice over IP, Video Conferencing, Unified Communications and IPTV in fixed, mobile and converged environments.
Speaker - Steven Guthrie [ Presentation], Product Marketing, CA
Steve Guthrie has spent the past decade in the networking and telephony markets as an active participant in the emergence of LANs, WANs and IP technologies and most recently with unified communications such as IP voice, video, presence and messaging. As the director of product marketing for CA's Network and Voice Management Solution, which includes the CA eHealth Network Performance Manager, CA SPECTRUM Network Fault Manager, and CA eHealth for Voice Systems Manager offerings, Guthrie is responsible for understanding how enterprises, public-sector agencies, telcos and managed service providers use network and voice management solutions and for communicating these experiences and industry best practices to help other organizations optimize their converged network investments and achieve high end-user satisfaction. Additionally, he works in conjunction with product management to understand the needs of large enterprises, telcos and MSPs and define solutions that span these customers' existing networks as well as the networks they are building to support the fast-growing demand for IP services for voice, video and data. Prior to joining CA, Inc., Guthrie was director of global product marketing for Integrated Research. of Sydney, Australia, which develops and sells the PROGNOSIS IP telephony management software solution for large enterprises and managed service providers. Prior to this, he was vice president of marketing at Xelor Software, a start-up based in the Boston area that was focused on solving new and complex business problems associated with time-sensitive, real-time IP communications contending for valuable and expensive bandwidth with data-centric applications. Prior to his appointment at Xelor, Guthrie was director of marketing at Pingtel, where he was recognized for his role in making the Pingtel phone a ubiquitous symbol of IP telephony and SIP-based communications.
Speaker - Terry Slattery [ Presentation], Principal Consultant, Chesapeake Netcraftsmen
Terry Slattery is a Principal Consultant at Chesapeake Netcraftsmen, an advanced network consulting firm that specializes in high-profile and challenging network consulting jobs. Terry is consulting in network core switching and routing. He is the founder of Netcordia, inventor of NetMRI, and has been a successful technology innovator in networking during the past 20 years. He has a long history of network consulting and design work, including some of the first Cisco consulting and training on the east coast. As a consultant to Cisco, he led the development of the current Cisco IOS command line interface. Prior to Netcordia, Terry founded Chesapeake Computer Consultants, which became a Cisco premier training and consulting partner. At Chesapeake, he co-invented and patented the v-LAB system to provide hands-on access to real hardware for the hands-on component of internetwork training classes. Terry co-authored the successful McGraw-Hill text "Advanced IP Routing in Cisco Networks," is the second CCIE (1026) awarded, and is a sought after industry speaker and advisor.
IP Telephony Pricing & Licensing: Getting Your Money's Worth Download all the presentations for this session in a single zipped archive
Speaker - Trent Wright [ Presentation], Principal Consultant, PlanNet Consulting
Trent Wright currently provides independent communications consulting services as a part of PlanNet Consulting after over thirteen years working in a wide variety of IT Infrastructure and Telecommunication roles. Over the course of his career, he has worked as a telecom analyst, infrastructure manager, consultant, and technical specialist. This breadth of experience provides excellent coverage of many operation and technical issues, generally focusing on designing, procuring, and implementing communication platforms and IT infrastructure environments. By providing independent consulting services, the above client engagements and others have addressed numerous business and technology issues, including: ?Developing feasibility studies and strategic plans to implement IP Telephony, Call Center and similar critical voice and data applications. ?Providing a full range of procurement support for IP Telphony and network electronics and services capable of supporting IP Telephony, ERP, CRM, and other high-priority applications. ?Assessing network capabilities and defining activities to address critical application requirements. ?Analyzing specific applications and transactions to assist in problem identification and resolution. ?Providing business decision support for technology issues using quantitative and qualitative data. ?Assisting clients in identifying and remedying operational issues and concerns ?Delivering project management oversight for the implementation of critical voice and data systems Mr. Wright's technical training includes various certifications with most major manufacturer phone systems. Mr. Wright holds a Bachelor of Science in Computer Science and is a certified Project Management Professional (PMP), bringing a common-sense, results-oriented approach to solution identification, implementation and deployment.
4:00 pm–5:00 pm
Concurrent Session
Case Studies: Mobility in the Enterprise Download all the presentations for this session in a single zipped archive
Speaker - Renee Behr [ Presentation], IT, Holland & Knight
Renee Behr, Messaging Engineer, Holland & Knight Renee is currently an integral part of the Holland & Knight Messaging team responsible for architecture and implementation of services spanning the full spectrum of messaging and Unified Communications. She has been in IT for over 8 years performing roles ranging from hardware support to software development and from systems administration to messaging engineering. Renee has performed numerous upgrades, infrastructure conversions and new technology implementations and has worked with messaging from Exchange 5 through Exchange 2007
Speaker - Greg Ireland [ Presentation], Executive Officer, Thirteenth District Court, New Mexico
Gregory Ireland is the Executive Officer of the Thirteenth Judicial District Court in Los Lunas,(Albuquerque) New Mexico. He holds two masters degrees in administration from the University of Denver, College of Law. He has been an executive officer of general and appellate jurisdiction courts in both urban and rural areas since 1984. He has been recognized to speak nationwide and has often coached court organizations in subjects such as caseflow management, electronic document filing, and best practices for litigants who represent themselves in court proceedings. He has been influential in helping courts to adopt technology standards such as "Courtroom 21." Numerous articles concerning the use of advanced technology in the courts he supervises have appeared in diverse publications such as Pro AV magazine.
Network Management: Finding the Right Tools Download all the presentations for this session in a single zipped archive
Speaker - Teresa Dixon [ Presentation], Director of Product Management, Unimax
Teresa is responsible for defining, developing, and delivering product strategy for the company. Teresa joined Unimax in 1996. At Unimax, she has moved from lead technical engineering positions to managing various vendor business relationships to defining which products and services best meet the needs of the converged enterprise system management market. Prior to joining Unimax, Teresa spent 13 years at Unisys where she held lead positions in Engineering, Product Management, and Project Management. She holds a Bachelor of Arts Honors Degree in Math and Quantitative Methods from the University of St. Thomas.
Speaker - Eric Bear [ Presentation], VoIP Solution Program Director, Fluke Networks
Eric Bear is the Director of VoIP Solution Sales with Fluke Networks. Prior to coming to Fluke Networks, Eric was the Vice President of Product Management and Business Development at Viola Networks in Israel (acquired by Fluke Networks). He has been in the VoIP industry for the past 12 years in various senior sales and marketing positions. Prior to Viola, he worked at Qovia, a VoIP management company acquired by Cisco; Telchemy, a leading vendor of embedded VoIP call quality software and a supplier to Fluke Networks; and Telogy Networks, which made embedded software in VoIP phones/gateways before being acquired by Texas Instruments in 2000. He spent the first nine years of his career at GTE and MCI in various engineering and product management roles, including an 18-month assignment in Japan for GTE. He holds a bachelor's degree in electrical engineering from Bradley University in Peoria, IL, and a master's degree in engineering management from The George Washington University in Washington, D.C.
Speaker - Kevin Porter [ Presentation], Senior Network Management Strategist , HP ProCurve
As Senior Network Management Strategist, Kevin Porter is responsible for defining and marketing network management solutions with an emphasis on infrastructure security and converged communications. He is a participant of the Trusted Network Connect subgroup of the Trusted Computing Group Consortium and a Board Member of the OpenSEA Alliance, created to promote the development of an open-source 802.1X supplicant for secure network access. During his 20 years at HP, Porter has been instrumental in helping ProCurve deliver a consistently competitive network management platform, allowing customers to monitor their networks with common tools and applications that work seamlessly across both wired and wireless infrastructure. Porter has served in various capacities, including marketing director, R&D project manager and software engineer. He was a principal member of the team that launched network traffic monitoring solutions that formed the basis for sFlow traffic sampling technology used by many network vendors today. In addition to being a frequent speaker at Interop trade shows, Porter is also a U.S. patent holder for network device detection.
Voice Messaging: Are PBXs Still Needed? Download all the presentations for this session in a single zipped archive
Speaker - Blair Pleasant [ Presentation], Principal Analyst, COMMfusion LLC
Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of ucstrategies.com, an industry resource on the growing UC arena. She provides consulting and market research analysis on voice/data convergence markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Ms. Pleasant was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting. With 20 years experience, her primary areas of focus are convergence applications, including Unified Communications, Unified Messaging, the contact center, computer telephony integration (CTI), and voice processing. Blair has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients. Ms. Pleasant received a BA degree in Communications from Albany State University, and an MBA in marketing and an MS in Broadcast Administration from Boston University.
Architectural Options for UC Download all the presentations for this session in a single zipped archive
Marty Parker provides Unified Communications consulting support to both private sector and public sector enterprises. As a Principal of UniComm Consulting and as co-founder of UCStrategies.com, Marty is part of a network of talent and ideas to assure clients of the best and latest information about Unified Communications (UC). Marty's focus is on the applications for UC and how those applications optimize business processes to deliver hard-dollar ROI. This focus is the basis for his BCR Training course, "Planning and Implementing VoIP Unified Communications"; for his articles in BCR Magazine and on NoJitter.com (see "Top UC Applications Now Apparent", June 2007); and for his on-line UC Resources Center available at UCStrategies.com. Marty is a regular moderator and presenter at InterOp, VoiceCon and in other UC industry venues. His applications and industry-oriented perspectives on UC are based on his roles in sales, marketing, product management and executive positions with IBM and ATT/Lucent/Avaya as well as with a major Telecom VAR, and as founder and CEO of venture-funded startups in the early phases of the voice messaging industry.
Improving Cellular Coverage with Indoor Antenna Systems Download all the presentations for this session in a single zipped archive
Speaker - Michael Finneran [ Presentation], Principal, dBrn Associates, Inc
Michael Finneran is an independent consultant and industry analyst specializing in wireless technologies, mobile unified communications, and fixed-mobile convergence. With over 30-years in the networking and wide range of experience, he is a widely recognized expert in the field. He has recently published his first book titled "Voice Over Wireless LANs- The Complete Guide" (Elsevier, 2008), though his expertise spans the full range of wireless technologies including Wi-Fi, 3G/4G Cellular, WiMAX, and RFID. A lively and informative speaker, Michael has appeared at hundreds of trade shows and industry conferences including VoiceCon and InterOp; he now serves as the program chair for Wireless and Mobility at VoiceCon. In the consulting area, Mr. Finneran has provided assistance to carriers, equipment vendors, end users, and investment firms in the US and overseas. For twenty-three years he wrote the Networking Intelligence column for Business Communications Review. He now contributes on wireless and mobility to NoJitter as well as UC Strategies. He has published numerous articles and white papers and has contributed to Computerworld, Data Communications, The Ticker, and The ACUTA Journal. A long-time member of the IEEE and the Society of Telecommunications Consultants, Mr. Finneran holds a Masters Degree in Marketing and Management Information Systems from the J. L. Kellogg Graduate School of Management at Northwestern University.
IP Telephony in Crisis Situations Download all the presentations for this session in a single zipped archive
Speaker - Nicholas Maier [ Presentation], SVP, RedSky Technologies
Nicholas(Nick)Maier is a Senior Vice President of RedSky Technologies, the leading provider of enterprise E911 and emergency notification systems. In his current role, Mr. Maier is responsible for the product roadmap for RedSky's enterprise software products and its strategic channel relationships with OEM VoIP platform providers. For the past 6 years, Mr. Maier has been involved in the design and implementation of enterprise-wide E911 and notification systems for large enterprises. Mr. Maier has served as the co-chairman of the Avaya DevConnect Advisory Council that represents over 175 ISVs and is active in the Developer programs of Nortel and Cisco. From 1995 to 2000, Mr. Maier was Vice President of OEM Sales for Plantronics, the leading provider of hands-free communications devices.
Speaker - Dale Tonogai [ Presentation], Vice President of Engineering, ShoreTel
Cost Control of Wired and Wireless Networks: Best Practices Download all the presentations for this session in a single zipped archive
Speaker - Stephen Leaden [ Presentation], President, Leaden Associates
Stephen Leaden is founder and President of Leaden Associates, Inc., an independent Telecommunications IT consulting firm providing specialized support in Telecommunications technologies and ROI strategies. Mr. Leaden has been in the Telecommunications field over 25 years, with 17 of those with his own firm. Clients include recognized enterprise clients in healthcare/education, manufacturing, financial services, publishing, and government vertical market segments. Mr. Leaden's firm focuses as an extension of IT staff to facilitate the design, procurement, project implementation, and outsourcing for converged voice and data solutions. During their engagement, Leaden Associates proactively adds value via ROI strategies integrated into the projects they serve on. Mr. Leaden's practice has focused on Voice over IP and Unified Communications and key market trends in these areas - he has spoken at national and International conferences on VoIP, has written four papers on VoIP strategies, troubleshooting and security, and has been quoted in national industry publications including BCR Magazine, Computer World, Information Week, and the Washington Post among others. Mr. Leaden is on the faculty of BCR Training and teaches two day training courses entitled "Optimizing Enterprise Networks" and "Cost Control of Wired and Wireless Networks: Best Practices". Mr. Leaden is Past President and member of the Society of Telecommunications Consultants, a national Telecommunications association that requires objectivity and professionalism as a prerequisite for membership. Mr. Leaden's degree is from Marist College, Poughkeepsie, New York.