Free BCR/VoiceCon Webinars Wed, 18 Jun 2008 14:00:00 EST With IP telephony here and Unified Communications (UC) emerging, network and security architects are beginning to think about real-time interactive communications as applications running on IP, rather than services tied to underlying telephony infrastructure. This allows them to leverage some lessons learned by their colleagues working to optimize applications for service oriented architecture (SOA). This session examines the four critical border points that an enterprise must reinforce both for ongoing IP telephony deployments and in anticipation of UC and lays out an architecture for secure, high-performance, high-availability UC. Sponsored by Acme Packet. Presented by VoiceCon. Wed, 04 Jun 2008 14:00:00 EST The results are in from the first comprehensive "UC End User Productivity Survey." Over the past two months, noted UC industry analysts, Blair Pleasant and Nancy Jamison have taken to the streets to find real-life UC end users from various disciplines within enterprise business organizations around the globe. Executives, operations, IT, human resources, and marketing users were all interviewed. They unanimously agreed that UC has made a critical impact on their productivity. After hearing the results of this survey, you'll agree that the business benefits provided by UC are undeniable. Sponsored by Genesys Telecommunications Labs. Presented by VoiceCon. Wed, 21 May 2008 14:00:00 EST Remote Managed Services can help you obtain maximum benefit from your Unified Communications deployment by ensuring network availability, voice quality and performance, tracking assets, managing users and system connectivity, and decreasing network downtime. In addition, it can free up internal IT resources to concentrate on strategic initiatives that drive business competitiveness. In this free 60-minute webinar, we discuss how remote managed services can help operate and optimize Unified Communications. Sponsored by NEC Unified Solutions. Presented by VoiceCon. Wed, 07 May 2008 14:00:00 EST IP telephony provide organizations with the opportunity to use new technology to reduce the cost of running their communications systems. But actually realizing the savings requires careful planning and ongoing monitoring, management and troubleshooting. Robin Gareiss of Nemertes Research will describe the structure of operational costs in hybrid and all-IP deployments and the financial impact of using automated management systems. She will be joined by Dr. Fiona Lodge of Prognosis. Sponsored by PROGNOSIS. Presented by VoiceCon. Wed, 23 Apr 2008 14:00:00 EST Businesses need an array of communications tools to best serve customers and to optimize the productivity of their people and processes. Interoperability is the solution. A unified communications platform that delivers a suite of tools and can interoperate with a broad range of communications and business applications cuts through the complexity. This webinar will present an end user case study--Del Monte Foods--together with insights from a leading analyst and technology producer. Sponsored by AVST, Presented by VoiceCon. Wed, 09 Apr 2008 14:00:00 EST As enterprises increase their IP communications deployments from pilots to wider-scale implementations, the challenge of provisioning these growing systems will be magnified, and failure to address this challenge could seriously hamper the progress and effectiveness of the deployment. In this webinar, a leading technology provider and a top industry analyst will help you understand the technical issues and organizational challenges that enterprises face when scaling their provisioning and management systems for IP communications, and how this process can be automated. Sponsored by Unimax, Presented by VoiceCon. Wed, 26 Mar 2008 14:00:00 EST For CIOs and IT leaders, business leader and end-user demand for Unified Communications (UC) capabilities creates integration challenges and means additional devices or systems to support, secure and maintain. What is the most cost-effective way to leverage existing assets, decide on new technologies, and integrate in a way that is seamless to the end-user and relatively painless for the IT organization. In this 60-minute Webinar, you will hear from one of the largest UC systems integrators in the world addresses these very issues. Sponsored by Dimension Data. SPEAKER: Mark Slaga, CTO and CIO, Dimension Data Wed, 27 Feb 2008 14:00:00 EST More and more we hear of unified communications--the ability to bring disparate communications systems together, resulting in user productivity and business transformation benefits. So how can you ensure that you reap the full rewards from unifying your communications? This 60-minute web-based session will address this very question by investigating unified communications for the real world, with discussion and a Q&A segment with senior staff from Yankee Group and Mitel. Sponsored by Mitel. Wed, 13 Feb 2008 14:00:00 EST Mention the term "management system" to people in the IP Telephony space and you'll get many differing definitions. This VoiceCon Webinar provides a high-level view of the management systems needed for enterprise IP Telephony, including a discussion where these tools fit within the environment and within your IT organizational structure, and what the future of management systems will look like. In this 60-minute Web-based session, Dr. Fiona Lodge, Product Manager for PROGNOSIS software and an expert in the management system market, will be joined by Gary Audin of Delphi, Inc. to discuss the present and future of management systems for IP Telephony and Unified Communications. Sponsored by Prognosis. Wed, 30 Jan 2008 14:00:00 EST So what is UC and where is it really going? The integration of business applications is really what it's all about. The proof lies in the ability to integrate IP Telephony with critical business software like CRM and ERP ...all tightly integrated and running seamlessly on a single platform. In this 60-minute Web-based session, learn from industry expert, Nora Freedman from IDC and Bipin Mistry, 3Com VP Technology & Strategy/Voice GM what Unified Communications is, what people think it is, where it is going and how it has become reality for many organizations today. Sponsored by 3Com. SPEAKERS: Nora Freedman, Senior Research Analyst, Enterprise Networking, IDC; Bipin Mistry, Vice President Technology & Strategy, Voice General Manager, 3Com. Wed, 16 Jan 2008 14:00:00 EST In this 60-minute Web-based session, a subject matter expert from a top technology provider will help you understand how to obtain the visibility and control that delivers (1.) lower operational expenses, (2.) improved security and accountability (3.) improved internal customer service and (4.) increased visibility and control across multi-vendor environments. An end user will then describe real-life experience in transforming these objectives from goals into realities. Sponsored by Unimax. SPEAKERS: Teresa Dixon, Director of Product Management, Unimax Systems Corporation; Pete Romfh, Technical Manager, Continental Airlines. Wed, 12 Dec 2007 14:00:00 EST In this 60-minute Web-based session, a leading industry analyst and a subject matter expert from a top technology provider will help you understand how to engineer wide area IP networks to deliver high-quality voice, and how to monitor and troubleshoot these links so that voice conversations are carried with consistent performance and in the most cost-effective way. Sponsored by Solar Winds. SPEAKERS: Josh Stephens, Director of Technology, SolarWinds; John Bartlett, Vice President, NetForecast. Wed, 05 Dec 2007 11:00:00 EST While definitions of unified communications (UC) vary in the marketplace, ultimately it is the customer need that defines what UC really is. And there's no better source of information on customer needs than an end user whose enterprise is actively engaged in the UC migration. This free 60-minute Webcast will explore some of the typical components of a UC implementation and suggestions for customers who are considering a UC implementation, together with a summary of customer needs and benefits from a real-life UC customer in the process of implementation. Sponsored by NEC Unified. SPEAKERS: Keith Bromley, Manager, Product Marketing, NEC Unified Solutions; Roganne West, Manager, Technology Operations, Adena Health Services. Wed, 14 Nov 2007 14:00:00 EST While it may take us several years to realize the full vision of Unified Communications, elements of UC are being implemented today, and enterprises are starting to build a foundation of unified messaging and other UC components that will represent the first steps toward complete UC implementation. This free 60-minute Webcast will help you understand where UC is today and where it's headed, how you get from here to there, and how to separate UC hype from the market's real status today. Sponsored by AVST. SPEAKERS: Irwin Lazar, Principal Analyst & Program Director, Collaboration & Convergence, Nemertes Research; Hardy Myers, President and CEO, Applied Voice and Speech Technologies, Inc. (AVST). Wed, 01 Aug 2007 14:00:00 EST Business is moving faster than ever, and the mobile workplace is a reality today. In this free 60-minute Web-based session, a leading industry analyst and a service provider expert will explain the technologies, standards and techniques required in implementing fixed-mobile convergence (FMC) for the enterprise. They'll offer their perspectives on which wireless technologies are best suited for FMC, how enterprise networks should be deployed for FMC, and the role of public and private network infrastructures in crafting the optimal FMC solution. Sponsored by Sprint. SPEAKERS: Michael Finneran, President, dBrn Assoicates; Kim Ganote, Director of Product Development and Management, Sprint. Wed, 06 Jun 2007 14:00:00 EST How do you ensure that the communications infrastructure can support Unified Communications (UC) capabilities seamlessly and with the quality and reliability that users demand? Irwin Lazar of Nemertes Research will describe the approaches to building a communications infrastructure that supports UC. You'll leave the Webinar with a clearer idea of what's different about communications architectures in a UC world, what doesn't change, and how you can build the next-generation converged, UC-supporting infrastructure. Sponsored by ShoreTel. SPEAKER: Irwin Lazar, Nemertes Research. Wed, 21 Feb 2007 14:00:00 EST The current and evolving state of an organization's telephony and groupware infrastructure plays a critical part in the Unified Communications (UC) evaluation process. Given that most enterprises will not be fully IP-enabled, have not migrated their legacy telephony infrastructure nor upgraded to the latest operating systems for several years, this webinar will provide enterprise customers with a long-term UC strategy that enables an enterprise to deliver productivity enhancing UC applications today. Sponsored by AVST. SPEAKERS: Hardy Myers, President & CEO, AVST; Blair Pleasant, President & Principal Analyst, COMMfusion LLC Wed, 08 Nov 2006 14:00:00 EST Business communications has changed dramatically over the past several years. From implementation to daily usage, IP Telephony can consolidate and simplify your data infrastructure and support your business initiatives while lowering your total cost of ownership. In this webinar, we discuss the ins & outs of implementing IP Telephony and the top 10 best practices for unified communications in the enterprise. Sponsored by Adomo. SPEAKERS: Krithi Rao, Analyst, Frost & Sullivan; Jacob Jensen, Product Manager, Adomo Wed, 09 Aug 2006 14:00:00 EST Communications technology is rapidly changing with the integration of voice and data applications, the workforce is becoming more mobile, and there is rapid acceptance of IP telephony. It is more important than ever for companies to make sure they implement strategies to embrace these changes without having to completely rip out and replace their communications infrastructure, especially in a multi-vendor messaging environment. Sponsored by AVST. SPEAKERS: Hardy Myers, President and CEO, Applied Voice and Speech Technologies, Inc (AVST);Don Van Doren, President, Vanguard Communications; Jeff Sides, Director of Voice and Wide Area Network Communications, Lincoln Financial Group Wed, 26 Jul 2006 14:00:00 EST Announcements and news about IP Telephony and converged networks seem to be everywhere these days, but what's real and how much is hype? VoiceCon and the Enterprise Communications Association, in conjunction with Cisco and Siemens, will present a market update and forecast. Cosponsored by VoiceCon and ECA (Enterprise Communications Association) in conjunction with Cisco Systems and Siemens Enterprise Networks. SPEAKERS: The primary speaker will be Allan Sulkin, President, TEQConsult Group and ECA Board Member, who will present findings and conclusions from The 2006 ECA Converged Communications Systems Market Report. Speakers from ECA member companies Cisco and Siemens also will present during the webinar. Wed, 28 Jun 2006 14:00:00 EST New technologies and standards-based interoperability are driving enterprises toward increased convergence within their messaging systems. In this informative 60-minute webinar, a top industry analyst and leading-edge technology supplier will discuss the ways in which enterprises can leverage unified messaging technology to provide their users with more intuitive, easy to use systems that make employees more productive and reduce communications costs. We will discuss the business benefits of making the migration to Unified Messaging, as well as describing the architectural approaches that enable this transition. And of course there will be plenty of opportunity for you to address your specific questions to the presenters. Sponsored by Nortel. SPEAKERS: Blair Pleasant, President & Principal Analyst, COMMfusion LLC; Tom Neary, Director of Portfolio Brand Management, Nortel's Enterprise Multimedia Applications Solutions. Wed, 22 Mar 2006 14:00:00 EST IP-telephony is about more than replacing legacy phones and PBXs; it's about using a range of IP-based technologies to implement voice systems that improve the way you do business. SPEAKERS: Dr. Jim Metzler, Vice President of Ashton-Metzler Associates; Elizabeth Ussher, Director of Technical Marketing at Avaya Wed, 22 Feb 2006 14:00:00 EST A 60-minute Web-based conference featuring leading experts on IP Communications security in a converged networking environment. This Webinar will provide attendees with the most current issues, key benefits and useful analysis on this topic which is of critical importance to the enterprise. Topics include the integration of security into all aspects of the network and the variety of different security techniques and technologies that can be deployed. SPEAKERS: Kevin Flynn, Senior Manager, Security Technology Marketing for Wireless & IP Communications, Cisco Systems; Irwin Lazar, Senior Analyst, Burton Group. Wed, 08 Feb 2006 14:00:00 EST There's no question that SIP-Session Initiation Protocol-has emerged as a key building block on converged, IP-telephony networks. SIP is being supported by virtually every equipment vendor and carrier/service provider, for both IP telephony and as a means of enabling a new generation of applications, features and functions. But while SIP is an integral part of next-generation architectures for enterprise and carrier networks there are still important, unresolved questions about how and when to best deploy it, whether SIP triggers trade-offs in functionality, management and security, and the extent to which interoperability will occur. SPEAKERS: Ed Mier, President of Miercom; Denis Aull, VP/GM, Convergence Business Unit, 3Com. Thu, 08 Dec 2005 14:00:00 EST The migration to VoIP presents many opportunities to improve the ways that your enterprise users communicate. One area of great opportunity is in messaging systems. By making messaging a key element of your decision-making when planning the VOIP migration, you can ensure that end users receive maximum benefit from the new technology. At the same time, you can provide operational and cost advantages in the administration of these new systems. SPEAKERS: Marty Parker, Communications Perspectives; Don Van Doren, President, Vanguard Communications; Andy Feit, Senior Vice President of Marketing, Adomo Tue, 19 Jul 2005 14:00:00 EST This webcast explores the implementation of IP telephony through three areas: First a view from the trenches and a practical overview of the key issues that make for a successful implementation of enterprise IP-telephony. Second, what can happen within IT/telecom organizations when the enterprise migrates to IP-telephony. The bottom line: IP-telephony not only changes the hardware/software infrastructure, it affects the human infrastructure within enterprise IT/telecom organizations. Finally SIP, its status and prospects. Everyone agrees that SIP is important for the future of IP-telephony, but how much progress has actually been made in adapting the standard to enterprise requirements? SPEAKERS: Michael Weller, Principal, PlanNet Consulting; David Stever, Manager Communications Technologies, PPL Corporation; Ed Mier, President, Miercom