Avaya CEO Lou D'Ambrosio will discuss the extraordinary transformation of Unified Communications. He will focus on how successful enterprises are using Unified Communications and presence to drive competitive advantage. He will also discuss the compelling technology solutions of communications-enabling business processes, and how businesses are using it to innovate and create competitive advantages.
Louis J. D'Ambrosio is President and Chief Executive Officer of Avaya, responsible for the overall strategy, direction and operations of the corporation. Avaya is a leading global provider of business applications, systems and services. Previously, D'Ambrosio was SVP and President, Global Sales and Marketing at Avaya, and he also led Avaya's Global Services business unit. Before joining Avaya, D'Ambrosio spent 16 years at IBM in key leadership roles across IBM Global Services, Software, and Sales and Marketing, and where he served as a member of IBM's Worldwide Management Committee. D'Ambrosio received his M.B.A. from Harvard Business School and Bachelor of Science from Pennsylvania State University, summa cum laude and valedictorian.
Moderator - Fred Knight, Publisher, NoJitter.com, GM/Co-Chair, VoiceCon
Fred Knight is GM/Co-Chair of VoiceCon, and the publisher of NoJitter.com. Fred was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became VoiceCon General Manager. Since then, VoiceCon has grown into the leading event for enterprise IP Telephony, converged networks and unified communications. Fred led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising two major conferences: VoiceCon Orlando and VoiceCon San Francisco: the VoiceCon Webinar series and two e-newsletters: VoiceCon eNews and VoiceCon UC eWeekly. From 1984-2007 Fred was editor and then publisher of Business Communications Review. During that period, he covered the ensuing tumultuous changes that dramatically changed the industry. Under his stewardship, BCR received numerous awards from industry and publishing groups and associations. In December 2007, BCR ceased publication and the editorial product shifted to the Web with the creation of a new website: NoJittier.com. Fred has managed the organization's migration from print to electronic publishing and serves as publisher of NoJitter.com. Fred earned his BA in journalism at the University of Minnesota and a Master's Degree in public administration from The Maxwell School, Syracuse University.
10:30 am–11:30 am
Keynotes
Keynote Presentation: Microsoft (Location: Osceola C)
Gurdeep Singh Pall is responsible for developing Microsoft?s Unified Communications and voice over Internet protocol (VoIP) strategy, and his teams are responsible for Unified Communications product and service deployment. Pall joined Microsoft in January 1990 as a software design engineer and has worked on many products in his tenure. During his work on Windows, he led design and implementation of award-winning technologies such as PPP, TCP/IP, VPNs, routing and Wi-Fi. He co-authored the first VPN protocol in the industry ? Point-to-Point Tunneling Protocol (PPTP), and also authored several Internet Engineering Task Force (IETF) documents and standards during the mid-1990s. Pall was appointed general manager of Windows Real-Time Communications efforts in January 2002, and helped develop a broad RTC strategy that led to the formation of the Real Time Collaboration division and the acquisition of PlaceWare Inc. (now called Microsoft Office Live Meeting). Pall holds several patents in networking, compression and collaboration. He holds a master?s degree in computer science from the University of Oregon and an undergraduate degree in computer engineering from Birla Institute of Technology and Science in India.
Moderator - Fred Knight, Publisher, NoJitter.com, GM/Co-Chair, VoiceCon
Fred Knight is GM/Co-Chair of VoiceCon, and the publisher of NoJitter.com. Fred was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became VoiceCon General Manager. Since then, VoiceCon has grown into the leading event for enterprise IP Telephony, converged networks and unified communications. Fred led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising two major conferences: VoiceCon Orlando and VoiceCon San Francisco: the VoiceCon Webinar series and two e-newsletters: VoiceCon eNews and VoiceCon UC eWeekly. From 1984-2007 Fred was editor and then publisher of Business Communications Review. During that period, he covered the ensuing tumultuous changes that dramatically changed the industry. Under his stewardship, BCR received numerous awards from industry and publishing groups and associations. In December 2007, BCR ceased publication and the editorial product shifted to the Web with the creation of a new website: NoJittier.com. Fred has managed the organization's migration from print to electronic publishing and serves as publisher of NoJitter.com. Fred earned his BA in journalism at the University of Minnesota and a Master's Degree in public administration from The Maxwell School, Syracuse University.
Speaker - Dennis Schmidt, Senior Vice President, VoIP Program Executive, Bank of America
Dennis Schmidt joined Bank of America in 2002, and during his tenure he has led Strategic Sourcing for Bank of Americas Voice and Data Networks and also led the team responsible for procuring Bank of America?s Fiber based Optical MAN Network and DWDM WAN core. He then assumed end-to-end Voice Services Product Management for Bank of America?s Domestic Corporate Enterprise and Consumer Branch Voice Network, and more recently, led the combined VoIP Converged Technical Services team through the Bank of America?s VoIP Demonstration, Proof of Concept, Pilot and Production Year one phases. Mr. Schmidt is now Senior Vice President and Program Executive responsible for the Voice Over IP Program Management Office (VPMO), which is responsible for the implementation of, and transformation to, VOIP and IPT for all Consumer, Enterprise, Call Center, and Trader telephony within Bank of America?s domestic footprint. This rollout has transformed over 2900 bank locations and will have deployed over 100,000 active VoIP ports by end of year 2007. Mr. Schmidt was awarded in February of 2007 the Bank of America?s most prestigious award, ?The Award of Excellence,? for the Network Services organization.
Moderator - Fred Knight, Publisher, NoJitter.com, GM/Co-Chair, VoiceCon
Fred Knight is GM/Co-Chair of VoiceCon, and the publisher of NoJitter.com. Fred was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became VoiceCon General Manager. Since then, VoiceCon has grown into the leading event for enterprise IP Telephony, converged networks and unified communications. Fred led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising two major conferences: VoiceCon Orlando and VoiceCon San Francisco: the VoiceCon Webinar series and two e-newsletters: VoiceCon eNews and VoiceCon UC eWeekly. From 1984-2007 Fred was editor and then publisher of Business Communications Review. During that period, he covered the ensuing tumultuous changes that dramatically changed the industry. Under his stewardship, BCR received numerous awards from industry and publishing groups and associations. In December 2007, BCR ceased publication and the editorial product shifted to the Web with the creation of a new website: NoJittier.com. Fred has managed the organization's migration from print to electronic publishing and serves as publisher of NoJitter.com. Fred earned his BA in journalism at the University of Minnesota and a Master's Degree in public administration from The Maxwell School, Syracuse University.
Communicate and Collaborate at the Speed of Business Responsive. Innovative. On-the-go. Global. The "speed of business? is accelerating, which creates a pressing need for organizations to shield users from complexity, while optimizing and extending the value of IT and telephony investments. An open, holistic strategy for unified communications and collaboration enables enterprises to leverage and enhance business applications, processes and their underlying systems, while delivering a user experience that sets people free to easily find, reach and collaborate. Mike Rhodin, General Manager, IBM Lotus Software will share the latest on IBM's unified communications and collaboration (UCē) strategy and preview new technologies from IBM development labs. Mike will illustrate how enterprises are building upon their existing technology investments and tapping solutions from a rich ecosystem of business partners to add value to their organizations.
Speaker - Mike Rhodin, General Manager, Workplace, Portal and Collaboration Software , IBM
Mike Rhodin was named General Manager, Workplace, Portal and Collaboration (WPLC) Software, in August 2005. He leads a team responsible for developing IBM's collaborative technology and solutions, which integrate people, data and business process to create the "human side" of IBM's On Demand Strategy. Previously he served as Vice President of Development and Technical Support for WPLC, working to transform the front-end of computing. Before joining Lotus in 2003, Mike led IBM's development efforts for Pervasive Computing from November 1999. This included development of the WebSphere Everyplace family of offerings, WebSphere Portal and WebSphere Voice offerings. Mike also served as Director, IBM Server Solutions within Software Group. He joined IBM in 1984 upon his graduation from the University of Michigan with a Bachelor of Science degree in Computer Science.
Speaker - Konrad Lagard, Development Manager, Lotus Sametime, IBM
Speaker - Ron Sebastian, Executive IT Architect , IBM
Al Gore will join John Chambers for a discussion on the critical role innovation can play in mitigating climate change. The virtual discussion will simultaneously address live audiences in London, UK and Orlando, and will be hosted in Orlando during the Cisco keynote session by Cisco Chief Marketing Officer, Sue Bostrom. The key topics include: Latest observations of the effects of global warming and the impact of IT; how businesses can reduce greenhouse gas emissions through the use of new innovations; and how the technology industry can help create the most sustainable model for addressing global climate change. Using Cisco TelePresence, Mr. Gore will participate from Nashville, TN, and Mr. Chambers from Cisco headquarters in San Jose, CA.
Speaker - Al Gore, Nobel Laureate and former Vice President
John Chambers is Chairman and CEO of Cisco Systems. Since January 1995, when he assumed the role of CEO, Chambers has grown the company from US$1.2 billion in annual revenues to its current run-rate of approximately US$35 billion. In November 2006, he was named Chairman of the Board, in addition to his CEO role. Chambers has received numerous civic and business awards including the first-ever Clinton Global Citizen Award in 2007, three-time winner of the "Best Investor Relations by a CEO" award by IR Magazine, six-time winner of the Best CEO in America in the ?Telecommunications, Data Networking? category by Institutional Investor magazine, and the 2005 International Partner award from the California Israel Chamber of Commerce. He was named "The Most Influential CEO" in telecommunications by Institutional Investor magazine and "The Most Influential Person in Communications" by Telecom Magazine. San Jose Magazine voted Chambers ?Man of the Year? in 2005. In addition to his business leadership, Chambers is active in philanthropic activities worldwide. He also has served two American presidents; most recently as Vice Chairman of the President George W. Bush National Infrastructure Advisory Council (NIAC), where he provided industry experience and leadership to help protect the United States? critical infrastructure. He also served on President George W. Bush's Transition Team and Education Committee, and previously served on President Bill Clinton's Trade Policy Committee. Chambers joined Cisco in 1991, and assumed the role of President and CEO in 1995. Prior to joining Cisco, he was at Wang Laboratories and IBM. He holds a law degree and a Bachelor of Science / Bachelor of Arts degree in business from West Virginia University, and a Masters of Business Administration degree from Indiana University. He is married and has two adult children.
As Chief Marketing Officer, Sue Bostrom is responsible for developing and communicating Cisco?s vision and strategy through positioning, branding, advertising and associated growth initiatives. Bostrom also has responsibility for the Worldwide Government Affairs organization which develops and executes upon Cisco?s public policy agenda. Prior to her role as Chief Marketing Officer, Bostrom had responsibility for the Internet Business Solutions Group, an organization she created and built. In addition to her primary responsibilities, Bostrom served as the executive sponsor of the Women's Initiative at Cisco from 2001 through 2004. Bostrom joined Cisco in 1997 as Vice President of Applications and Services Marketing and was appointed Vice President of IBSG in 1998. She was promoted to Senior Vice President in February 2000 and Executive Vice President in August 2007. Previously, Bostrom served as Senior Vice President of Global Marketing and Strategic Planning at FTP Software, and she has also worked with National Semiconductor and spent seven years at McKinsey & Company. She holds an MBA degree from Stanford University's Graduate School of Business and a B.S. degree in marketing from the University of Illinois.
Moderator - Fred Knight, Publisher, NoJitter.com, GM/Co-Chair, VoiceCon
Fred Knight is GM/Co-Chair of VoiceCon, and the publisher of NoJitter.com. Fred was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became VoiceCon General Manager. Since then, VoiceCon has grown into the leading event for enterprise IP Telephony, converged networks and unified communications. Fred led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising two major conferences: VoiceCon Orlando and VoiceCon San Francisco: the VoiceCon Webinar series and two e-newsletters: VoiceCon eNews and VoiceCon UC eWeekly. From 1984-2007 Fred was editor and then publisher of Business Communications Review. During that period, he covered the ensuing tumultuous changes that dramatically changed the industry. Under his stewardship, BCR received numerous awards from industry and publishing groups and associations. In December 2007, BCR ceased publication and the editorial product shifted to the Web with the creation of a new website: NoJittier.com. Fred has managed the organization's migration from print to electronic publishing and serves as publisher of NoJitter.com. Fred earned his BA in journalism at the University of Minnesota and a Master's Degree in public administration from The Maxwell School, Syracuse University.
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