Next-Gen Contact Centers Conference-within-a-Conference

Over two days—Monday, March 17, and Tuesday, March 18—VoiceCon will devote a series of sessions, speakers and discussion forums to the migration from traditional technologies to IP-based contact centers. See the schedule below, and click on the session titles for detailed descriptions. There are two ways to gain admission: Register separately for the VoiceCon Next-Gen Contact Centers program, or attend with an "Entire Event" registration package (pricing and what's included).

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