Key Questions to Be Addressed at VoiceCon Orlando 2008

  • What’s really going on in the IP Telephony market? How much has IP Telephony captured, and what is the forecast?
  • What are the trade-offs when evaluating architecture/deployment models—IP-PBXs, software-centric architectures and managed/hosted?
  • What are the realistic prospects for Unified Communications (UC)? What role will UC play in enterprise converged networks?
  • What are the payoffs to an enterprise from migrating to IP Telephony and Unified Communications?
  • What are the costs for IP Telephony—initial and ongoing? What do we know about total cost of ownership?
  • How will communications budgets be reshaped by reallocation between hardware, software and integration services?
  • What’s really needed—and what are the costs—to upgrade your data network for voice and video?
  • What QoS (quality of service) mechanisms are most effective for handling converged traffic on LANs/WANs?
  • How does IP Telephony change migration plans to next-gen Contact Centers?
  • How does IP Telephony support the trend toward greater end user mobility?
  • How are SIP and Open Source being deployed in enterprises today?
  • What are the major security threats to converged/IP Telephony networks, and what can be done to shore up security?
  • What staffing levels—and skill sets—are needed to support converged voice/data networks and Unified Communications?
  • Which service providers have managed/hosted services in general availability, and where? What types of services are being offered?
  • What are the most common sources of trouble on IP-based voice networks?

Only at VoiceCon:

  • Keynotes from Industry Leaders & Enterprising End Users:
    • Avaya
    • Bank of America
    • Cisco
    • IBM
    • Microsoft

  • VoiceCon Summits:
    • CTO Roundtable: Avaya, Cisco, Nortel
    • New Carrier Landscape
    • Software Based Architectures & Unified Communications

  • Next-Gen Contact Center Conference-within-a- Conference

  • New Sessions, Topics:
    • SOA
    • P2P
    • Infrastructure
    • TCO
    • Applications
    • Mobility
    • Organizational Impacts

  • Audio DVD of ALL sessions to Paid Conference Attendees
  • VoiceCon Tutorials: In-Depth and On Target
  • An Exhibit Floor with ALL the Leading Companies