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Archive for June, 2004

Issue 25: Spitting Into The Wind?

Tuesday, June 29th, 2004

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Interactive Intelligence is this week’s VoiceCon Enews sponsor:
Want to take advantage of VoIP’s cost savings and flexibility without the risk? Now you can with FREE Microsoft-based IP PBX software from Vonexus. This software is perfect for the Microsoft SMB customer looking for a feature-rich, yet easy to manage converged communications solution at a turn-key system […]

Posted in Security, VOIP, Tech Trends, Regulation, Management | No Comments »


Issue 24: Hanging With The “Hype Police”

Tuesday, June 22nd, 2004

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NGN® 2004 is this week’s VoiceCon Enews sponsor:
Find out where the net is going next at the 18th annual NGN conference (http://www.ngncon.com), November 1–5, 2004, in Boston. At the NGN 2004 conference, industry leaders and pioneering users will divine and shape the future of the Internet and major networking technologies. No other event delivers the […]

Posted in VOIP, Market Trends, Carriers | No Comments »


Issue 23: Convergence and Telemanagement

Tuesday, June 15th, 2004

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Burton Group is this week’s VoiceCon Enews sponsor:
Understanding and Implementing IP Telephony/Voice over IP Workshop
Burton Group’s Network and Telecom Strategies Consulting Services provide the focused, technical expertise you need to complete your complex IT projects on time, on target, and within budget. Industry-leading Burton Group consultants have designed the IP Telephony (IPT)/Voice over IP (VoIP) […]

Posted in Applications, VOIP, Management | No Comments »


Issue 22: The Other Side Of Security

Tuesday, June 8th, 2004

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Veramark is this week’s VoiceCon Enews sponsor:
For more than 20 years, Veramark® telemanagement solutions have set the industry standard for technological excellence, application experience, and process expertise. Rapid advances in communications technologies combined with pressure to remain competitive, mean that you must select the right mix of services for your business, while also justifying costs. […]

Posted in Security, VOIP, Architecture | No Comments »


Issue 21: VOIP Contact Center Challenges

Tuesday, June 1st, 2004

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FaceTime is this week’s VoiceCon Enews sponsor:
Avoid Penalties and Meet IM Compliance in the Telecom Industry
Management and control of IM can no longer be ignored. While IM creates newfound business efficiencies it also presents risk for security threat propagation, disclosure of confidential information, and workplace harassment. On top of that, government agencies are enforcing stringent […]

Posted in Contact Centers/CRM, VOIP, Market Trends, Management, Architecture | No Comments »